POSITION OVERVIEW:
Manage facility maintenance personnel, maintenance activities, vendor performance, and facility asset readiness within an assigned district. Lead the execution of preventive and corrective maintenance programs, drive in-house maintenance utilization, ensure safe and compliant facilities, and support operational excellence through effective maintenance planning, cost management, and workforce development.
ESSENTIAL FUNCTIONS:
Lead and develop Facility Maintenance Technicians (FMTs), fostering a culture of safety, accountability, and continuous improvement.
Oversee district maintenance operations, ensuring timely execution of work orders, preventive maintenance, and emergency repairs.
Monitor and drive performance metrics, including work order aging, response times, backlog, completion rates, and service quality.
Partner with Operations leadership to prioritize maintenance needs and support uninterrupted business operations.
Manage vendor performance and relationships, ensuring service standards while identifying cost and efficiency opportunities.
Control maintenance spends through cost analysis, resource optimization, and effective vendor management.
Coordinate daily operations, including workload prioritization, scheduling, resource allocation, and project execution.
Oversee administrative functions, including payroll, timekeeping, work orders, reporting, inventory, and system compliance.
Facilitate team communication to review performance, reinforce safety, and drive continuous improvement.
Comply with all applicable laws/regulations, as well as company policies/procedures.
Perform other duties as assigned
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
QUALIFICATIONS:
Bachelor's Degree or equivalent experience plus two (2) years' experience in building maintenance.
Two (2) years of leadership, supervisory, team lead, or management experience preferred.
Experience managing maintenance vendors, service contracts, and facility-related projects preferred.
Knowledge of building systems including HVAC, electrical, plumbing, doors, dock equipment, and general facility infrastructure preferred.
Strong leadership, interpersonal, and employee development skills.
Demonstrated ability to manage multiple priorities in a fast-paced environment.
Strong analytical, organizational, and problem-solving skills.
Proficiency with Microsoft Office applications and maintenance management systems.
Valid driver's license required.
WORK CONDITIONS:
Ability to travel within assigned district and region as required.
Exposure to active freight operations, maintenance activities, construction sites, and outdoor environments.
Exposure to varying weather conditions, noise levels, dust, and facility maintenance work environments.
Hours may vary based on operational needs, emergencies, and project requirements.
Ability to visit and inspect facilities, equipment, and maintenance work areas.
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