Location: METROHEALTH OUTPT SURGERY CTR
Biweekly Hours: 80.00
Shift: 830a-5p
The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.
Summary:
Responsible for performing secretarial and general office duties. Coordinates all clerical functions and provides clerical support for an assigned office and/or department. Serves as preliminary contact for ambulatory practice and pathology patients. Gathers and analyzes patient demographic and payor data to achieve optimal reimbursement for the MetroHealth System. Ensures appropriate patient registration, scheduling, pre-certification and authorization for services. Coordinates the scheduling process and provides clerical support for specialized, interventional, and complex procedures. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.
Qualifications:
Required:
High School graduate or passage of a high school equivalency exam.
Basic PC skills.
Excellent customer service skills.
Ability to effectively multi-task and work in a fast-paced, team-oriented environment.
Minimum one year of previous relevant work experience.
Must be able to type at least 25 wpm and operate basic office equipment.
Relevant experience in procedural scheduling, medical billing, coding and medical terminology.
All qualified applicants must pass the PSR pre-employment screening test with a score of seventy-five percent (75%) or better and the post-employment test with a score of eighty-one percent (81%) or better.
Preferred:
Three years medical office experience to include procedural scheduling.
Previous experience working with managed care, insurance companies and other healthcare related vendors.
Physical Requirements:
May sit, stand, stoop, bend, and ambulate intermittently during the day.
May need to sit or stand for extended periods.
See in the normal visual range with or without correction.
Hear in the normal audio range with or without correction.
Finger dexterity to operate office equipment required.
May need to lift up to twenty-five (25) pounds on occasion.
Ability to communicate in face-to-face, phone, email, and other communications.
Ability to see computer monitor and departmental documents.