Surgical Coordinator

Pay Rate: $22 per hour - $25 per hour

Summary:

• Coordinates and schedules all required outpatient and applicable inpatient procedures, appointments, exams for the department.
• Ensures seamless communication between patients, surgeons, and medical staff.
• Maintains compliance with policies and prioritizes patient access, satisfaction, and department operations.

Responsibilities:

• Coordinate and schedule surgical procedures, pre-operative, and follow-up appointments.
• Secure all pertinent patient testing information.
• Produce and maintain weekly surgical log.
• Verify patient insurance.
• Identify scheduling barriers and implement solutions to improve scheduling.
• Interact with patients, physicians, and other staff within the clinic and at outside facilities.
• Assist with front desk office coverage as needed.
• Sort and distribute incoming and outgoing mail as applicable.
• Ensure procedure preps are mailed to patients.
• Work assigned scheduling work queue to meet established productivity, service, and volume goals.
• Plan the daily schedule of the assigned modality ahead of time, preventing scheduling conflicts.
• Obtain and enter out-patient demographic information and procedure data into the Radiology Information System and Hospital Medical Record.
• Review the Department Request forms for scheduled appointments to ensure data accuracy.
• Assist department with emergency re-scheduling due to equipment down or other events.
• Assist with incoming calls, add-on cases, and answer questions as appropriate.
• Maintain records and files as needed.
• Prepare reports relative to daily schedules as needed.
• Other duties and responsibilities as assigned.

Requirements:

• High School Diploma or GED; no prior experience required.

Preferred Skills:

• Experience with scheduling.
• Strong organizational and multitasking abilities.
• Knowledge of insurance and billing processes preferred.
• Knowledge of EHR (Meditech/Athena/Epic) preferred.
• Ability to read and write in English.
• Excellent communication and interpersonal skills necessary to obtain and exchange factual information and maintain positive working relationships.
• Ability to pay close attention to details.