Surgical Scheduler

Coordinates and schedules surgeries, follow-up appointments as designated by physicians.  

Interacts with patients’, physicians and other staff both within the Clinic and at outside facilities providing accurate, timely and responsive information.  

Coordinates processes and routes all paperwork as required to meet physician and facility requirements.  

Ensures efficient telephone communication.  

Follows all written protocols and procedures of the Clinic.  

Demonstrates courtesy and helpfulness toward patients and their families.  

Must be able to recognize and respond appropriately to urgent/emergent situations per protocols. 

Establish and maintain effective working relationships with physicians, staff, and management. 

Books surgeries based on physician volume, ensuring standard turnaround times are met and all required paperwork is submitted to surgery centers within their designated timeframes. 

Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals. 

Verifies patient insurance coverage prior to surgery and obtains prior authorization when required. 

Follow established REI and surgery center/hospital precautions and procedures in the performance of all job duties to ensure a safe work environment. Adhere to policies regarding safety, confidentiality and HIPPA guidelines. 

High school diploma or equivalent required. 

Minimum of 1-2 years of surgical scheduling experience required. 

Knowledge of medical terminology required. 

Experience verifying insurance eligibility, referrals, and prior authorizations. 

Experience working with electronic medical record (EMR) systems (Epic preferred). 

Excellent organizational, multitasking, and time management skills. 

Strong verbal and written communication skills. 

Exceptional attention to detail and accuracy. 

Ability to work independently and collaboratively in a fast-paced healthcare environment.