Surveillance Officer

Core Responsibilities:

• Responsible for the enforcement of New York State Video Lottery regulations.
• Provide surveillance of gaming room floor and cash operations for the purpose of spotting procedural violations and illegal activity.
• Use of audio/video equipment to observe business operations.
• Comply with confidentiality regulations regarding all surveillance information including camera coverage, investigations, and proprietary material.
• Very and account for surveillance records, reports, and camera views.
• Written report and logging of any observed violations and illegal activity, in a timely manner.
• Maintain current knowledge of camera locations and viewing angles.
• Monitor facility intrusion and panic alarms.
• Report promptly all camera and equipment deficiencies.
• Use central data system and run activity reports on a daily basis.
• Maintain a safe work and customer environment.
• Ability to adhere to and model Universal Service Standards.
• Other duties as assigned.
• Professional Appearance

Qualifications/Requirements:

• High school diploma or GED required.
• Ability to work with minimum supervision.
• Must be able to obtain a New York State Gaming License
• Prior experience with CCTV and audio-visual equipment

Other:

• Intermediate computer skills including word-processing, spreadsheets, routine database activity and e-mail.
• Weekends, Holidays, and swing shift work may be required.