Surveillance Operator

Overview:

The Surveillance Operator monitors all gaming areas to ensure compliance with GCB regulations and all internal policies and procedures. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities:

• Responsible for continually monitoring the hotel and casino operations to ensure adherence to the state regulations, in-house internal controls and company policies and procedures.
• Review video footage as needed.
• Generate detailed written reports or follow-up reports on incidents that occur on property.
• Perform any and all job-related duties as directed by Surveillance Management.

Qualifications:

• To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.
  • Excellent interpersonal and communication skills (verbal and written), fluent and articulate in English.
  • Ability to work efficiently, independently and cohesively, consistently producing quality results.
  • Ability to maintain confidentiality of sensitive information.
  • Knowledge of all table games.
  • Knowledge of gaming minimum internal casino standards, local jurisdictional gaming laws and Nevada Revised Statues.
  • Must be able to obtain a Nevada Gaming Registration.
  • Minimum age requirement is 21.

  *PLEASE NOTE:  THIS POSITION REQUIRES A GAMING LICENSE BY THE NEVADA GAMING CONTROL BOARD

   

  EDUCATION and/or EXPERIENCE:

   

  Previous surveillance experience preferred.

   

  MATHEMATICAL SKILLS:

   

  Basic math skills.

   

  Language Skills:

   

  Must be able to speak and understand English.

   

  PHYSICAL DEMANDS:
  

  • Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
  • Ability to sit for extended periods of time.
  • Ability to express or exchange ideas verbally and perceive sound by ear.
  • Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
  • Constantly walking up to distances of 500 ft. during shift.
  • Frequently stooping, reaching.

   WORK ENVIRONMENT:

  • Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
  • While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.
  • Work with others in close spaces.
  • Moderate to high noise levels.
  • Walk/stand on tile/mats/carpet/cement.

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Benefits:

• Multiple benefit plans to suit your needs 

• Paid Time Off 

• 401K 

• Opportunities for advancement 

• Positive and respectful work environment where diversity is valued 

• Generous employee discounts on dining, retail, amusements, and hotels 

• Community volunteer opportunities 

 

Disclaimer:  The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. 

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