Job Summary:
T3i is seeking Survey Administration & Data Analysis Specialists to administer surveys, collect and process feedback, and maintain accurate information supporting Air Force Basic Military Training. Specialists will help ensure trainee and instructor concerns reach designated authorities promptly and provide verified, consistently structured records for analysis and leadership reporting.
This position requires sound judgment, careful handling of sensitive information, and the ability to move between survey proctoring, physical collection, transcription, data-quality checks, and routine digital processing. Advanced statistical analysis and clinical interpretation are performed by the program’s qualified analysts.
This opportunity is contingent upon contract award.
Responsibilities: - Coordinate and proctor scheduled trainee, instructor, safety and well-being, and special-interest surveys; reconcile participation and prepare required session and after-action records
- Collect paper feedback through scheduled multi-facility routes and monitor authorized electronic queues during assigned operating windows
- Support survey operations using Government-approved tools, including Qualtrics and Cerego where applicable
- Review and classify feedback under approved procedures; Immediately notify designated authorities of urgent allegations or safety concerns without waiting for routine transcription or analysis
- Record source attribution, notification, acknowledgment, custody, escalation, and current status; support tracking through authorized Government disposition
- Transcribe handwritten comments and verify entries against original records. Capture required dates, organizational fields, categories, and other approved metadata accurately
- Clean and standardize routine data, identify missing or duplicate records, reconcile counts, and load verified information into approved systems using established procedures
- Monitor processing backlogs, meet assigned deadlines, document exceptions, and elevate discrepancies requiring supervisory or technical resolution
- Maintain controlled physical and electronic records in accordance with approved access, retention, Privacy Act, PII, and CUI procedures
- Produce basic summaries and maintain established reports or visualizations within demonstrated qualifications and assigned capacity
- Cross-train for collection, processing, and coverage duties; Designated specialists may perform approved reruns, routine workflow checks, and documented recovery after training and demonstrated proficiency
- Identify duplicate entry, recurring errors, and inefficient handoffs and recommend improvements to the Data Operations Manager
Minimum Required Skills and Experience:
- Demonstrated experience in survey administration, records processing, data entry, administrative operations, or a comparable role requiring accuracy and handling of sensitive information
- Proficiency in Microsoft Office, including Excel sorting, filtering, tables, and basic formulas
- Ability to follow structured data-entry and validation procedures, reconcile records, and identify missing, inconsistent, or duplicate information
- Strong reading comprehension and the ability to transcribe handwritten material accurately without changing its meaning
- Sound judgment and the ability to recognize and immediately escalate urgent information under established procedures
- Strong interpersonal skills and the ability to explain survey instructions clearly and interact professionally in a military training environment
- Ability to manage competing assignments, maintain reliable records, and protect confidential information
- Ability to travel between training facilities and perform recurring walking and stair-climbing duties associated with assigned collection routes, with or without reasonable accommodation
Desired Skills and Experience:
- At least two years of relevant survey, records-management, data-processing, or military administrative experience
- Experience with Qualtrics, Cerego, or comparable survey-administration tools
- Experience using Excel lookups, pivot tables, Power Query, or comparable tools for cleaning and reconciling data
- Experience maintaining Power BI, Envision, or other established reporting products
- Familiarity with SharePoint, automated intake workflows, exception logs, or routine data imports
- Experience handling Privacy Act, PII, or CUI information
- Experience supporting military training, sensitive feedback, or time-critical notification processes
Required Background Check: HireRight background check & drug screening
Must be able to meet applicable Government installation and information-system access requirements, including required background investigation and credentialing
Type of Employment: Full time; contingent upon contract award
T3i Drug Free Workplace Statement:
As a Federal Government Contractor, T3i is required to strictly adhere to federally mandated drug-free workplace standards. To ensure compliance with this requirement, T3i conducts pre-employment drug screening for all new hire personnel (full time, part time, and independent contractor) and annual random drug screening for all current T3i personnel. All drug screening includes testing for the following drugs, at a minimum: Marijuana (CBD, hemp oil, and other cannabidiol use may result in a positive result), cocaine, amphetamines, opiates, 6-monoacetylmorphine, and PCP. Personnel who cannot pass drug screening are not eligible for employment with T3i.
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