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Department of Health and Human Services (DHHS)
Social Services Program Specialist II
Opening Date: November 4, 2026
Closing Date: November 18, 2026
Job Class Code: 5093
Grade: 25 (Supervisory)
Salary: $61,193.60 - $86,403.20 per year*
*This is inclusive of a 2.00% recruitment and retention stipend
Position Number: 02031-1081
Location: Lewiston, Portland, Augusta, Bangor
Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.
Core Responsibilities:
We are looking for a professional who thrives in a team environment, yet works well independently, to support the Department of Health and Human Service's mission to promote health and safety for all Maine people.
What can you expect to do as a Survey Team Coordinator?
• Coordinate a team of surveyors as you conduct inspections and investigate complaint allegations in acute-level providers such as hospitals, hospices, ambulatory surgical centers, and others;
• Interview complainants and witnesses to obtain information regarding complaint allegations;
• Perform record reviews and observations in facilities;
• Write reports known as "Statements of Deficiencies," which outline the rules/regulations that the facility failed to follow;
• Assist your team members to ensure Statements of Deficiencies comply with the requirements set by the Centers for Medicare and Medicaid Services ("CMS");
• Participate in training, including mandatory online training required by CMS;
• Ensure that facilities comply with both federal and State licensing requirements
This position does not perform any supervisory duties.
This position does require statewide travel and occasional overnight stays; in addition, it may be necessary to conduct occasional early morning, night, or weekend survey work.
Minimum Qualifications:
An eight (8) year combination of education and/or professional experience in a health care setting.
Preferred candidates will ALSO have:
• Experience providing care or services to patients in hospitals;
• Experience working in ambulatory surgical centers; home health care agencies, dialysis facilities or hospices;
• Demonstrated excellent verbal and written communication skills; and
• A demonstrated knowledge of federal and state regulatory requirements for acute healthcare facilities
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.
Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
The mission of the Division of Licensing and Certification is to ensure Maine's citizens receive quality and effective health care and social services by developing and applying regulatory standards that help people have safe and appropriate outcomes.
Application Information:
For questions about this position, please contact Matthew Kelly, RN - Program Manager Acute Care at Matthew.J.Kelly@Maine.gov
Please submit all documents or files in PDF or Word format.
To request a paper application, please contact Mandy.Hernandez@Maine.gov
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or BBTECH_RESERVED_CHARQUO