Sustaining Engineer, Product & Configuration Support

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Sustaining Engineer, Product & Configuration Support

BH Job ID: 5546

SF Job Req ID: 21349

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: Sustaining Engineer, Product & Configuration Support

Location: Charleroi, PA

About Us

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planet. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gases, and powders - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end markets, including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview

As a Sustaining Engineer focused on Production & Configuration Support, you will provide responsive engineering support for the production, assembly, inspection, testing, and refurbishment of Marine vacuum pumps, compressors, packaged systems, and related equipment. You will resolve day-to-day technical issues, maintain accurate product configurations, support suppliers and manufacturing operations, and coordinate routine engineering changes.

You will work closely with Product Design Engineering, Operations, Quality, Manufacturing, Sourcing, Test Engineering, and Customer Support to provide timely technical direction while maintaining product requirements, design intent, and configuration control. You will resolve issues within established engineering requirements and escalate changes requiring product-design evaluation to the appropriate Product Design Engineer.

Responsibilities

• Provide responsive engineering support for Marine manufacturing, assembly, inspection, testing, refurbishment, and routine production needs.
• Review production, assembly, supplier, quality, and test issues and develop technically sound recommendations using established product requirements and engineering information.
• Investigate drawing, bill of material, specification, material, fit, tolerance, and product-configuration discrepancies.
• Support the evaluation of nonconforming material and proposed dispositions in coordination with Quality and the appropriate Product Design Engineer.
• Prepare and coordinate routine engineering changes, bill of material updates, drawing corrections, and controlled documentation revisions.
• Support component substitutions, material changes, supplier changes, and obsolescence issues by evaluating their effects on fit, form, function, manufacturability, and configuration requirements.
• Escalate issues or proposed changes affecting product performance, design intent, customer or contract requirements, critical characteristics, or qualification status to the appropriate Product Design Engineer.
• Support first builds, qualification builds, refurbishment activities, assembly reviews, production-readiness efforts, and the introduction or reintroduction of products into manufacturing.
• Coordinate with Product Design Engineering and the Automated Test Engineer when production or configuration issues affect product performance, validation requirements, or testing.
• Maintain records of technical decisions and ensure approved changes are incorporated into controlled documentation.
• Identify recurring production-support needs that warrant root cause analysis or formal product improvement.
• Drive assigned production issues and routine engineering changes to documented closure, and communicate significant workload, schedule, or technical risks to the Engineering Supervisor.

Requirements

• Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, or a related engineering discipline.
• 2+ years of experience supporting manufacturing, assembly, quality, suppliers, industrial products, or mechanical equipment in an engineering environment.
• 2+ years of interpreting engineering drawings, dimensional tolerances, bills of material, specifications, and manufacturing documentation.
• 2+ years working knowledge of machining, castings, fabrication, mechanical assembly, materials, and related inspection practices.
• 2+ years of experience preparing or coordinating engineering changes and maintaining product documentation in an ERP, PLM, or comparable controlled system.
• Must be a U.S. citizen and eligible to obtain and maintain required government security clearances.

Core Competencies

• Practical engineering judgment to resolve production and configuration issues within established product requirements and approval processes.
• Ability to interpret drawings, specifications, bills of material, manufacturing information, and product records to develop timely and supportable recommendations.
• Accuracy and traceability in engineering records, product configurations, documentation updates, and change history.
• Ability to prioritize multiple technical requests based on safety, quality, production, customer, schedule, and business impact.
• Clear technical communication and effective collaboration across Engineering, Operations, Quality, Manufacturing, Sourcing, Test Engineering, and Customer Support.
• Ownership and follow-through in driving production issues and routine engineering changes to documented closure.
• Judgment to recognize when Product Design Engineering review, validation, or further root cause analysis is required.

Preferences

• Experience with vacuum pumps, compressors, packaged systems, rotating equipment, or other industrial machinery.
• Experience using Autodesk Inventor, SAP, Windchill, or comparable engineering systems.
• Familiarity with nonconformance review, material disposition, deviation, and corrective-action processes.
• Experience supporting refurbishment, repair, low-volume production, engineered-to-order products, or product introductions.
• Familiarity with supplier substitutions, component obsolescence, configuration management, and design for manufacturing and assembly.
• Familiarity with government-contract documentation, military specifications, qualification builds, or controlled product requirements.

Travel & Work Arrangements

• On-site position based in Charleroi, PA.
• Regular interaction with engineering, manufacturing, assembly, inspection, refurbishment, and testing activities is required.
• Travel is expected to be minimal but may be required to support suppliers, customers, testing, or other business needs.

What We Offer

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

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What we Offer

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.