Lead the Future of Financial Technology
We are seeking an experienced and transformational Senior Vice President of Technology to lead a diverse portfolio of cloud-based fintech products serving customers across accounts payable automation, source-to-pay, supplier networks, electronic invoicing, and payments. This is a high-impact executive leadership opportunity for a technology leader who thrives in complex environments and has a passion for modernizing platforms, scaling global teams, and building an AI-first culture and delivery model that redefines how software is created and delivered.
As the SVP, Technology - you will oversee Software Engineering, Quality Assurance, Customer Engineering, Cloud Operations, and Security. You'll lead a global organization while shaping the technology strategy that will accelerate growth, improve operational excellence, and unify a portfolio of products into a modern, scalable ecosystem.
What You'll Do
Define and Execute Technology Strategy
- Execute the technology vision, roadmap, and investment strategy across a portfolio of SaaS products.
- Lead platform modernization initiatives, including architecture simplification, cloud optimization, and AI-enabled product capabilities.
- Partner with executive leadership to evaluate technology investments, product consolidation opportunities, and strategic initiatives, supported by clear, well-constructed business cases.
- Champion a service-pack based strategy for delivering key platform enhancements and features, including agentic plug-ins, APIs, and reporting, on a predictable cadence.
Drive Engineering Excellence
- Lead high-performing engineering, quality assurance, and DevOps organizations responsible for building, securing, and operating mission-critical SaaS solutions.
- Establish best practices across software development, CI/CD, automated testing, release management, and engineering operations.
- Create and lead an AI-focused culture and development delivery model that drives order-of-magnitude productivity gains, more reliable release cycles, and continuous improvements in quality and efficiency.
Scale Global Teams and Delivery
- Lead and develop a globally distributed organization of employees and strategic technology partners.
- Build a culture focused on accountability, execution, collaboration, and continuous improvement.
- Manage outsourced engineering and operations partnerships to ensure high-quality outcomes and cost-effective delivery.
Elevate Customer Experience
- Lead Customer Engineering teams responsible for onboarding, implementation, integrations, and application support.
- Partner with Product, Customer Success, and Operations leaders to improve customer adoption, retention, and satisfaction.
- Standardize implementation and support processes to accelerate time-to-value.
- Ensure product delivery remains aligned to customer needs and business strategy, translating customer insight into platform priorities and measurable outcomes.
Ensure Security, Reliability, and Compliance
- Own cloud operations, infrastructure performance, security, compliance, and business continuity.
- Lead programs supporting PCI DSS, SOC compliance, data protection, vulnerability management, and regulatory requirements.
- Drive cloud modernization through automation, Infrastructure as Code, observability, and cost optimization.
Build Organizational Capability
- Recruit, develop, and retain exceptional technology leaders.
- Lead workforce planning, succession planning, and organizational transformation initiatives.
- Own technology budgets, vendor relationships, and technology investment planning.
What Success Looks Like
Within your first year, you will:
- Establish clear technical ownership and accountability across every product.
- Improve release predictability, software quality, and operational performance.
- Reduce key-person and vendor dependency through stronger documentation, processes, and organizational design.
- Strengthen security, compliance, and operational maturity across the portfolio.
- Develop a technology roadmap that positions the organization for long-term growth and innovation.
- Embed AI-assisted development practices across the organization, demonstrating order-of-magnitude productivity gains and more reliable release cycles.
- Launch a service-pack delivery model for key platform enhancements, including agentic plug-ins, APIs, and reporting.