Responsibilities Install, configure, and manage Windows and Linux servers (physical & virtual)Perform system builds, patching, upgrades, vulnerability management, andlifecycle managementManage Active Directory / LDAP and implement identity & access controlsMonitor server performance, availability, and capacity metrics Manage, monitor, and troubleshoot VMware environments (ESXi hosts, clusters,VMs)Perform VM provisioning, cloning, and migrations (vMotion, Storage vMotion)Manage VMware clusters (HA, DRS, resource pools)Monitor and optimize virtualization performance and availability Support and maintain enterprise storage platforms (SAN/NAS/Object storage,e.g., PowerFlex)Perform LUN provisioning, zoning, masking, and volume managementManage storage capacity, upgrades, replication, snapshots, and performancetuningIdentify and resolve storage space constraints and performance issues Configure and manage enterprise backup solutions (Dell PowerProtect preferred)Implement secure and air-gapped backup strategiesPerform backup monitoring, restore validation, and compliance checksExecute VM/file-level restores, DR testing, failover, and failback operationsMaintain disaster recovery strategies and resiliency planning Administer servers, workstations, and network-connected systemsSupport endpoint and security tools (Defender, CrowdStrike)Implement RBAC, security controls, encryption, and compliance requirements Support enterprise applications (RightFax, Kofax, OpenText)Assist with platform upgrades, integrations, and performance tuningCollaborate with application teams for system stability and availability
Support data center operations including migrations, decommissioning, andrelocationsAssist in EOL transitions, rack decommissioning, and secure system movementParticipate in migration planning and execution activities Monitor infrastructure health across compute, storage, virtualization, andapplicationsTroubleshoot multi-layer issues (VMware, storage latency, connectivity,application failures)Provide L2/L3 support, incident resolution, and root cause analysis Perform patching, upgrades, performance tuning, and lifecycle managementMaintain infrastructure documentation, SOPs, and runbooksHandle capacity planning and forecasting Support ITSM processes (incident, problem, change, release management)Ensure CMDB is updated and aligned with infrastructure and cloud environments Develop automation scripts (PowerShell, Bash, Python)Improve provisioning efficiency and integrate tools using APIs Collaborate with infrastructure, security, cloud, and service delivery teamsEnsure system availability, performance, and service continuity
Skills & Qualifications Strong VMware administration experience (ESXi, vCenter, clusters, HA, DRS)Hands-on experience with enterprise storage systems (PowerFlex, EMC,NetApp, etc.)Strong knowledge of SAN/NAS, RAID, iSCSI, Fibre Channel Experience with enterprise backup platforms (Dell PowerProtect preferred)Knowledge of backup compliance, air-gapped backups, and disaster recoverytesting Proficiency in Windows and Linux server administrationExperience managing Active Directory / LDAP and access controls Experience with endpoint/security tools (Defender, CrowdStrike)Strong understanding of infrastructure security and compliance practices Ability to support enterprise applications (RightFax, Kofax, OpenText)Experience with application integrations and platform support Strong troubleshooting skills across compute, virtualization, storage, andapplicationsAbility to perform root cause analysis and documentation Experience with ITSM tools/processes (incident, change, problem management)Familiarity with monitoring and infrastructure management tools
Scripting and automation experience (PowerShell, Bash, Python, REST APIs)Exposure to cloud and hybrid environments (AWS/Azure is a plus) Strong communication, documentation, and collaboration skills
Preferred ExperienceExperience with data center migration, consolidation, and EOL transitions.Knowledge of networking fundamentals (VLANs, DNS, firewalls).Experience working in regulated or compliance-driven environments