AFRL plans and executes USAF programs in the areas of basic research, exploratory development, and advanced development. Delaware Nation Industries is currently providing organizational support to the AFRL at Wright Patterson Air Force Base, OH. This support includes tasks to ensure an effective Information Management concept and structure that fosters timely deployment and optimal operation of Information Systems to support the research of the AFRL mission.
Responsibilities:
Provides end-user support of Windows desktops, laptops, and tablets.
Supports standard user applications.
Learn to install and configure Windows OS images, applications, and system tools.
Troubleshoots general IT system issues.
Deploys IT components to user locations.
General Windows desktop operating system support and troubleshooting.
Strong problem-solving skills.
Support ticketing/queue system use (Remedy, ServiceNow, etc.)
Requirements
0-2+ years of relevant experience.
Active Secret clearance (or higher).
Active Security+ (or 8570 equivalent).
Benefits
Benefits Include:
Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
Matching 401K
Short- and Long-Term Disability
Pet Insurance
Professional Development/Education Reimbursement
Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Numbers & Facts
Location
Wright-Patterson Air Force Base, Ohio
Skills
Air Forceunmatched
C++ Active Template Libraries (ATL)unmatched
CompTIA Security+unmatched
Help Deskunmatched
Identify Issuesunmatched
Image Editorsunmatched
Information Systems/Technology IS/IT Administrationunmatched
Information Technology & Information Systemsunmatched
Insuranceunmatched
Laptop PCunmatched
Microsoft Windows Desktopunmatched
Microsoft Windows Operating Systemunmatched
Microsoft Windows System Administrationunmatched
Problem Solving Skillsunmatched
Reimbursementunmatched
Remedyunmatched
Secret Clearanceunmatched
ServiceNowunmatched
System Operationsunmatched
Systems Administration/Managementunmatched
Time Managementunmatched
United States Air Force (USAF)unmatched
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