System Administrator

Job Description:

Job Description

The System Administrator keeps our servers, end-user systems, and core IT services running smoothly across all of our locations. You'll work closely with our infrastructure and service desk teams to support everything from Active Directory and Microsoft 365 to plant-floor devices. A willingness to learn and grow is critical for this position, and you'll have the opportunity to build your skills across a wide range of technologies.

Primary Responsibilities

• Administer Windows Server and Active Directory, including user and computer accounts, group membership, Group Policy, password resets, and account lockouts.
• Support Microsoft 365 and Azure, including Exchange Online, Teams, OneDrive, licensing, and mailbox and permission requests.
• Monitor server, network, and application health, respond to alerts, and escalate issues when needed.
• Patch, image, and manage workstations and servers using endpoint management tools.
• Work assigned Service Desk tickets, keep them updated, and close them on time.
• Assist with backups, restore testing, and basic disaster-recovery tasks.
• Follow security policies, including application allow listing, email security, least-privilege access, and audit requests.
• Partner with the infrastructure team to support printers, camera and badge systems, and other plant-floor devices.
• Keep documentation current, including procedures, asset records, and knowledge base articles.
• Travel occasionally to company sites.

Qualifications

• An associate's or bachelor's degree in IT, Computer Science, or a related field, or equivalent hands-on experience.
• 2+ years of experience in IT support, help desk, or system administration.
• Working knowledge of Windows 10/11, Windows Server, Active Directory, DNS, and DHCP.
• Understanding of networking fundamentals, including TCP/IP, VLANs, and connectivity troubleshooting.

Preferred

• CompTIA A+, Network+, or Security+, or Microsoft certifications such as MD-102 or AZ-900.
• Experience with virtualization (VMware or Hyper-V), Microsoft 365 admin centers, PowerShell scripting, or backup tools such as Veeam.

Behavioral Skills

• Strong problem-solving, communication, and customer service skills.
• Manage multiple tasks well and collaborate effectively with teams.
• Thorough in system configurations, documentation, and troubleshooting.
• Embrace new technologies, processes, and changing business needs.
• Reliable, take ownership of work, and handle confidential information with discretion.
• Proactively look for ways to improve system performance, security, and efficiency.

Benefits

Some of the benefits our team members enjoy include the following:

• Healthcare - Legacy Health & Wellness and Legacy Pharmacy
• Wellness Program
• Flexible Spending Account
• Additional Insurance
• Paid Time Off
• Retirement
• Chaplaincy Services
• Education

About RoyOMartin

At RoyOMartin, people are our number-one asset. We are committed to keeping them safe and supporting them as they learn and grow. There's just something unique about being in the people business: Our leaders are involved in daily operations and nurture personal relationships; our employees stick with us for the long term and appreciate our top-notch benefits, and we believe that everyone has the capacity to succeed.

With superior product quality and outstanding customer service at the heart of our more than 1,200-person operation, RoyOMartin is proud to serve America's building industry. Through our Forest Stewardship Council (FSC) certification, customers can be assured that we responsibly source our raw materials from regional forests to produce "Made in the U.S.A." oriented strand board (OSB), plywood, timbers, and boards in safety-award-winning manufacturing environments.

RoyOMartin is an Equal Opportunity Employer.