Job Title: System Administrator L3
Location: Marysville, OH
Work Model: Onsite / Hybrid / Remote
Compensation: $75-80k
Work Type: Onsite/ 4 days a week
Travel: No
Overtime: No
POSITION OVERVIEW
Resolve escalated iOS/iPadOS and Android device issues: enrollment, compliance, apps and connectivity
Manage Intune and Apple Business Manager configuration, policies, groups and device actions
Package, deploy, configure and maintain mobile apps (public, private and line-of-business)
Test new OS, app and firmware releases, and lead readiness and staged rollouts for major OS updates
Configure and stage rugged Android handheld devices
Coordinate with vendors and application teams on support cases, testing, releases and license renewals
Run inventory, compliance and license reports, and drive remediation
Renew Apple certificates and tokens (APNs, ADE, VPP)
Implement changes through ServiceNow change management
Maintain runbooks, knowledge articles and status reporting
WHAT YOU WILL BE DOING
Engineer and support the enterprise mobile device platform in Microsoft Intune, covering company iPhones and iPads and rugged Android handheld scanners used across manufacturing and distribution sites. The role keeps devices enrolled, secure, compliant and able to run business applications. It covers:
Platform configuration
Mobile app lifecycle management
OS release readiness
Level 3 troubleshooting
Day-to-day management of mobile technology vendors and app providers
WHAT’S NEEDED
5+ years of mobile device management experience, including 3+ years administering Microsoft Intune for iOS/iPadOS and Android
Strong knowledge of Apple Business Manager: Automated Device Enrollment, Apps and Books (VPP), supervised devices, Declarative Device Management and kiosk mode
Experience with Android Enterprise dedicated devices and rugged handheld scanners (Zebra StageNow, OEMConfig and DataWedge preferred)
Mobile app management experience: packaging, deployment, app configuration policies, app protection policies (MAM), Managed Google Play private apps and app lifecycle (new)
Vendor management experience: support case escalation, coordinating vendor testing and releases, tracking SLAs, and supporting license renewals (new)
Working knowledge of Entra ID, Conditional Access, certificate-based Wi-Fi and mobile SSO
PowerShell or Microsoft Graph scripting for reporting and automation
ServiceNow and ITIL change management experience
Strong troubleshooting, documentation and communication skills; able to work independently
Manufacturing or warehouse environment experience a plus
Certifications preferred: Microsoft MD-102, Apple Deployment and Management, Zebra, ITIL 4 Foundation
BA/BS in Information Systems, Computer Science or a related field, or equivalent experience
COMPENSATION & BENEFITS
• Medical, dental, and vision insurance
• 401(k)
• Other standard benefits as applicable
ABOUT UNICON
UNICON is a workforce solutions provider with over 35 years of experience supporting organizations across a variety of industries. We partner with our clients to deliver skilled professionals while maintaining a strong focus on quality, compliance, and long-term relationships. UNICON is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.