System Development Engineer, Region Reliability Engineering

Would you like to implement innovative cloud computing solutions and solve the world"s most complex technical problems? Do you have a deep passion and desire to engineer and operate the world"s largest cloud computing infrastructure to build a better world for future generations?

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.

AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them. You"d work with some of the best and brightest engineers in the industry, while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.

Our services operate at large scale with workloads critical to national security. These mission-critical cloud computing solutions require a relentless focus on operational excellence. Given the national security implications of our services, a deep passion for delivering reliable, secure, and high-performing infrastructure is essential. You will share big ideas and execute to deliver the next big innovations at rapid pace. You are a believer in the Dev-Ops model of service engineering, and you are excited to run operations in an environment where developers don't toss problems over the wall but solve them. And you are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done.

We need a technical, detail-oriented Engineers focused on operational excellence to driving best practices through the business. You will excel at hiring, Training and developing Engineers and developing novel systems for specific toil reduction efforts. You will grow fellow engineers in your organization and lead a charter that grows as your organization grows.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

• You deliver technology solutions which improve engineering and operational processes within your team, and work to apply those improvements to partner teams.
• You are a technical leader for your team; you are learning to force multiply through others.
• You demonstrate ownership of your team's systems, proactively identifying and mitigating extant risks and deficiencies. You work to reduce complexity and enable greater agility for your team and other teams in your organization.
• You understand how your team's systems interact with systems owned by others and work to improve consistency and integration between them.
• You think in terms of architecture, not just components or services, and show good judgement when making trade-offs between tactical and strategic concerns at team or service level. Your work on your team's architecture yields significant resilience, performance or business value.
• You actively participate in reviews of systems owned by partner teams.
• You consistently work backwards from the customer experience to ensure correct solutions are built and incorrect ones are not.
• You are an effective communicator. When disagreements occur, you harmonize discordant views and build consensus amongst peers across teams.

A day in the life

Your systems, code, designs and implementation decisions set a great example to others. You work efficiently and routinely deliver the right things.

You actively hire and develop others by leveraging your expertise, coaching and mentoring in your organization.

You influence your team's technical and business strategy by making insightful contributions to team priorities and approach.

You lead reviews of architecture, design, operations, process, or post-incident analysis for your team.

You lead the design, implementation and successful delivery of technical solutions for complex problems.

Region Reliability's Engineering (RRE) mission is to automate "Keeping the Lights On" work across US ADCs. RRE will drive greater consistency in operational practices across organizations, reducing duplicative efforts and refining and adopting best practices more quickly.

About the team

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.