System/Software Technician-I

Job Title: System/Software Technician-I
Job Location - Oakland, CA
Duration - 05 Months

About the Team

Client Labs is an independent team within the Client organization. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!

About the Role

We're looking for a strong operator to carry out the bring-up, calibration, testing, and logging of new advanced technologies, working inside and outside at a closed course test track in Oakland. In this role, you'll report to the Team Lead and be a core member of our End Of Line Team.

Shift: This role requires working Monday - Friday, 7:30am to 4pm, with occasional overtime. There may be a need to rotate between shifts to support operational and business needs. A two-week notice will be provided whenever this is needed.

This role requires you to be comfortable with riding an electric bike.

You're Excited About This Opportunity Because You Will...

• Work closely with multiple stakeholders to improve the product, including hardware, product, and software.
• Execute and document tests to verify autonomous technologies, including understanding behavior, product capabilities, new and existing issues, and added requirements.
• Maintain rigorous attention to process, testing programs, and checklists, ensuring high levels of safety as well as efficiency and reliability of new products.
• Regularly communicate with cross-functional teams and stakeholders to assess robot behavior and triage issues.

We're Excited About You Because...

• You have 2 years of experience or strong interest in the space.
• Familiar with automotive and/or computer systems.
• Possess strong problem-solving, diagnostic, and communication skills.
• Comfortable working outside.
• Have experience and enthusiasm with live Field Operations for deployment of products, with a bonus if related to autonomous vehicles.
• Exhibit strong organizational and process skills, comfortable with following detailed test plans.
• Familiarity with ticketing tools to collect feedback, schedule fixes, and track progress.