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Security System Administrator - Located in Warroad, MN Marvin
Chicago, IL1 day ago
- $56,500–$75,500
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Skills
- Access Controlunmatched
- Administrative Skillsunmatched
- Alliance/Partner Managementunmatched
- Amazon Web Services (AWS)unmatched
- Automationunmatched
- Best Practicesunmatched
- Business Analysisunmatched
- Business Solutionsunmatched
- Cloud Computingunmatched
- Cloud-Based Hostingunmatched
- Communication Skillsunmatched
- Content Management Systems (CMS)unmatched
- Customer Relationship Management (CRM)unmatched
- Customer Relationship Management (CRM) Systemsunmatched
- Customer Support/Serviceunmatched
- DNS (Domain Name System)unmatched
- Digital Certificatesunmatched
- Doctor of Nursing Science (DNS)unmatched
- Documentationunmatched
- Email Securityunmatched
- Employee Orientationunmatched
- Enterprise Architectureunmatched
- Event Managementunmatched
- File Systemsunmatched
- Health Maintenanceunmatched
- Help Deskunmatched
- Identity Data Managementunmatched
- Information Technology & Information Systemsunmatched
- Intranetunmatched
- Knowledge Baseunmatched
- Management of Information Systems/Technology (MIS)unmatched
- Microsoft Product Familyunmatched
- Microsoft SharePointunmatched
- Onboardingunmatched
- Operational Supportunmatched
- Operations Managementunmatched
- Performance Analysisunmatched
- Problem Solving Skillsunmatched
- Scripting (Scripting Languages)unmatched
- Security Infrastructureunmatched
- Single Sign-On (SSO)unmatched
- Software Administrationunmatched
- Software Development Lifecycle (SDLC)unmatched
- Software License Managementunmatched
- Software as a Service (SaaS)unmatched
- System Lifecycleunmatched
- System Operationsunmatched
- Systems Administration/Managementunmatched
- Technical Deliveryunmatched
- Technical Leadershipunmatched
- Technical Supportunmatched
- User Account Administrationunmatched
- VPN (Virtual Private Network)unmatched
- Web Hostingunmatched
- Windows PowerShellunmatched
Description
Required Skills:
Typical Day-to-Day:
Duties and Responsibilities:
Partner with Vendors, Managed Service Providers, and internal IT Teams to successfully execute on the following:
IT Infrastructure & Systems Operations (Global or holistic IT environment)
In addition to the primary duties and responsibilities this role is required to facilitate, enable, and back-up vendors, Managed Service Providers and internal IT teams in the following areas:
User Support and Training
Vendor and Partner Management
Qualifications:
Computer/Software Experience:
Education/Experience:
- Hands-on M365 / platform admin experience, managing users, permissions, and setup in Microsoft 365 and CRM systems.
- Automation skills (PowerShell + Power Automate) able to script/automate repetitive IT tasks, not just do them manually.
- IT infrastructure basics comfortable with things like VPN, DNS, certificates, and email security settings (SPF/DMARC/DKIM).
Typical Day-to-Day:
- Handle user account setup/removal and access issues across M365, CRM, and identity systems
- Build and maintain automations (PowerShell/Power Automate) for onboarding, offboarding, and routine IT tasks
- Maintain infrastructure health, certificates, VPN, DNS, email security records (SPF/DMARC/DKIM)
- Resolve escalated support tickets and act as the go-to for tricky system issues
- Coordinate with vendors/MSPs on platform configs, integrations, and migrations
Duties and Responsibilities:
Partner with Vendors, Managed Service Providers, and internal IT Teams to successfully execute on the following:
- Enterprise system administration and implementation
- Contribute to the architecture and design of enterprise systems as required under the design authority and direction of the IT Manager.
- Collaborate with the technical teams, business analysts, SMEs, and other business partners as required to implement enterprise business solutions.
- Deploy, automate, and support infrastructure and operational system solutions, such as workflow or configurations.
- User & Application Administration (platform operations and lifecycle management)
- Administer enterprise platforms (CRM, M365, collaboration tools) at the technical and platform configuration level, excluding business logic ownership.
- Administer and configure identity providers in partnership with the IAM Technical Lead (or others enabling IAM), ensuring all configurations follow IAM governance policies, security standards, and access control requirements.
- Execute provisioning and deprovisioning of users and groups within CRM, productivity suites, identity providers, and other enterprise systems in alignment with IAM governance policies.
- Implement and maintain automation for onboarding/offboarding workflows in alignment with IAM-defined lifecycle processes.
IT Infrastructure & Systems Operations (Global or holistic IT environment)
- Perform operational maintenance of IT infrastructure.
- Administer VPN and domain security infrastructure (DNS, SPF, DMARC, DKIM records).
- Identify, retire and remove legacy systems.
- Monitor infrastructure performance and manage certificates within the tenant.
- Manage and maintain the organization's intranet platform (SharePoint)
- Implement monitoring and alerting for infrastructure and enterprise systems.
In addition to the primary duties and responsibilities this role is required to facilitate, enable, and back-up vendors, Managed Service Providers and internal IT teams in the following areas:
User Support and Training
- Support the execution of onboarding/offboarding workflows, device configuration, and VPN access.
- Assist with end-user support, manage internal tickets, resolve outages, and deliver technical assistance for in-office setups and events.
- Maintain IT documentation and hardware inventory.
- Serve as an escalation point for complex system administration issues, including identity, access, and platform configuration, and oversee resolution of operational tickets across enterprise systems.
Vendor and Partner Management
- Provide technical input for vendor integrations and support implementation of approved SaaS solutions under the direction of IT leadership.
- Serve as a technical escalation point for vendors or MSPs to resolve system and platform issues.
- Operationally manage software licensing assignments in alignment with IT leadership oversight.
Qualifications:
- Must be eligible to work legally in the United States.
- Work with multiple entities (internal teams, vendors, users, etc.) simultaneously while resolving complex system issues
- Maintain resilience, positive attitude, and supportive disposition while resolving difficult technical problems with complex decentralized SaaS and Cloud solutions
- Proficiency in automation tools and scripting (MS Power Automate, PowerShell) for user lifecycle, application provisioning, and infrastructure workflows.
- Proven experience administering enterprise platforms (CRM, M365) including user provisioning and lifecycle operations.
- Strong understanding of IT infrastructure operations (Certificate Management, VPN, DNS, SPF/DMARC/DKIM), and cloud hosting environments.
- Excellent documentation and communication skills, with experience maintaining IT knowledge bases and delivering end-user documentation.
Computer/Software Experience:
- Familiarity with enterprise CRM and productivity platforms including basic user provisioning and password reset tasks.
- Exposure to identity and access management tools like Entra ID, with experience configuring SSO/MFA for third-party SaaS applications.
- System Administration of file-sharing and collaboration tools including SharePoint, OneDrive, and Teams.
- Proficiency in automation tools and scripting (PowerShell, MS Power Automate) for system and application lifecycle tasks.
- Hands-on experience with internal ticketing systems and support workflows, including triaging and resolving system issues.
- Understanding of IT infrastructure components such as VPN, DNS, and domain security records (SPF, DMARC, DKIM), with guidance from senior staff.
- Exposure to cloud and web hosting environments like AWS and CMS systems, with opportunities to assist in maintenance and monitoring tasks.
- Experience implementing monitoring and alerting for infrastructure and enterprise systems.
- Understanding of security best practices for enterprise systems and SaaS platforms.
Education/Experience:
- Bachelor's degree (B.A./B.S.) from a four-year college or university preferred; or equivalent combination of education and experience.
- Four to eight years of experience in enterprise systems administration, IT infrastructure operations, or related technical roles.
Numbers & Facts
| Location | Remote-DMV, VA (Remote) |
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