NTS IS HIRING A SYSTEMS ADMINISTRATOR I INTERNIn this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support of the Company's PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations. Job Responsibilities: Provide helpdesk support and resolve problems to the end user's satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityModify configurations, utilities, software default settings, etc. for the local workstationUtilize and maintain the helpdesk tracking softwareDocument internal proceduresAssist with onboarding of new usersEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipmentInstall, test and configure new workstations, peripheral equipment and softwareMaintain inventory of all equipment, software and software licensesReport issues to the Service Desk for escalationManage PC setup and deployment for new employees using standard hardware, images and softwareAssign users and computers to proper groups in Active DirectoryPerform timely workstation hardware and software upgrades as requiredRequired Skills: A+, HP/Dell certs a plus and/or equivalent educationWin 7/10 experience is a must, but certification is not required.Must be able to work in a team environmentGood communication skills. Will be interfacing in a team and with end-usersRequired Qualifications:Interns must be currently enrolled at a Virginia higher education institution or intending to enroll in the upcoming semester. Interns must have a high school diploma and cannot have already completed their undergraduate degree.Job Type: InternshipPay: $15.00 per hour Schedule: Flexible Must be able to pass criminal background check, have a valid license and reliable transportation.