*Join Our Top Workplace at Achieva Credit Union in Tampa Bay! At Achieva Credit Union, we're more than just a financial institution. We're a trusted partner dedicated to empowering our members to achieve financial well-being and live more fulfilled lives! Position Summary: The System Administrator II monitors, maintains and administers VMware server and Horizon infrastructure. The role travels to various locations and works on-call 24/7 rotation. The position must participate in training annually or as required for BSA and the Privacy Act.
Key Responsibilities:
Systems, Platforms & Infrastructure Administration - Administer and support general system in a large scale, highly available 24/7 environment.
- Utilize expertise with a complex Microsoft Windows and Active Directory environment including Azure, Clustering, Certificate Authorities, DFS, DHCP, DNS, Exchange, Federation Services and SSO, File Shares, GRP, IIS, M364, SQL, and patching.
- Demonstrate expertise with VMware vSphere ESXI Service Virtualization environments, Horizon View Virtual Desktop Infrastructure, Linux Servers, Enterprise Storage Area networks/ SAN e.g. Net App, Del//EMC, HPE, Pure.
- Network Operations, Monitoring & Collaboration
- Support the Networking Team with a local and wide-area network consisting of Cisco routers, switches, wireless controllers, Aps as well as Palo Alto firewalls.
- Monitor network proactively for health and uptime.
- Identify, diagnose, and resolve network and server problems.
Maintenance, Reliability & Disaster Recovery - Perform daily maintenance and problem resolution, operating system patches, software upgrades, and routine hardware configuration.
- Support complex data/media recoverability through system backups, replication, and database archive operations.
- Manage, maintain, and participate in Disaster Recovery planning, implementation and documentation.
Incident Management & On-Call Responsibilities - Provide Tier II and III support to business operations.
- Investigate, analyze, and troubleshoot issues for quick resolution. Coordinate and communicate with impacted parties.
- Participate in 24/7 on-call rotation with other System and Network Administrators.
Improvement & Operational Excellence - Create and maintain comprehensive documentation for all implemented networks and systems.
- Research and evaluate new tools that enhance operation of the network.
- Analyze and recommend solutions, upgrades, and services for streamlining and process improvements.
- General
- Assist in preparation of proposals and solution presentations.
Organizational Engagement - Represent the credit union with professionalism and courtesy in all interactions.
- Uphold the highest ethical standards in all interactions and responsibilities.
- Represent and uphold the Achieva Brand Frame.
- Support leadership initiatives that position the credit union as a top employer.
- Participate in annual training or as required by BSA and the Privacy Act.
- Perform other essential functions as needed or assigned.
- Travel will be required on occasion.
- Be available to work flexible hours including 24/7 on call rotation.
Requirements:
Education and Experience - Bachelor’s degree or equivalent combination of education and experience.
- 3-5 years’ experience with Microsoft Exchange, Microsoft Server including DFS, DHCP, DNS, File/Print, GPO, IIS, SQL, and WSUS.
- 3-5 years’ network administration experience.
Desired Certifications - VMWare VCP-DCV and DT
- Microsoft- MCSE or MCITP
- Cisco – CCNA or CCNP
Skills and Attributes - Demonstrated skill in backup and recovery systems and tools, and scripting and automation.
- Expertise with a complex Microsoft Windows and Active Directory environment including Azure, Clustering, Certificate Authorities, DFS, SHCP, DNS, Exchange, Federation Services and SSO, File Shares, CPI, IIS, M365, SQL and patching.
- Expertise with VMware vSphere ESXi Server Virtualization environments, Horizon View Virtual Desktop Infrastructure, Linux Servers, and Enterprise Storage Area Networks/ SAN.
- Ability to prioritize and multitask.
- Willingness to learn new technologies and maintain industry knowledge.
- Proficiency in preparation of proposals and solution presentations.
- Strong analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Positive and enthusiastic attitude
- Works well independently and in a team environment.
Physical Demands & Work Environment:
Achieva Credit Union is committed to providing equal employment opportunities to all individuals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
This role operates in a flexible environment and may include hybrid work, in-field visits, and time in an office setting at Corporate Headquarter and/or Achieva Branch. The role routinely uses standard office equipment such as computers, phones, and virtual meeting platforms. The employee must be able to remain in a stationary position for extended periods and communicate effectively via phone, video, and General electronic messaging. The position may require extended periods of sitting or standing and occasional lifting of up to 25 pounds. Occasional travel to company offices or events may be required.
EEO Statement:
Achieva Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, qualified individual with a disability, or other protected status. Achieva participates in E-Verify. A Note to Recruiting Partners: We appreciate your interest in partnering with Achieva Credit Union! Our People Team manages recruiting directly for our open positions. If we need additional recruiting support, we’ll reach out to our trusted partners directly. We kindly ask that agencies refrain from unsolicited calls, emails, resumes, or candidate submissions. Thank you for understanding and respecting our process!
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