Corporate Traffic is a Jacksonville-based logistics company with offices across the country. We're looking for a hands-on Systems Administrator to keep our people, offices and systems running. You'll own day-to-day IT, work directly with our technology vendors, and help roll out the tools our teams use to move freight. Reports to the Director of Technology.What you'll do
Own the help desk: triage, troubleshoot and close tickets for on-site and remote users
Onboard and offboard employees, including same-day access removal when someone leaves
Administer Microsoft 365, Entra ID and Intune: accounts, licenses, devices and security policies
Support Azure resources, including certificate renewals, VPN and app service restarts
Support TruckMate users (remote desktop, VPN, printing) and escalate to our TMS vendor when needed
Be the day-to-day contact for our managed service provider and other technology vendors
Manage software licenses and seats, and remove what we don't use
Maintain the RingCentral phone system and Brivo building access
Set up workstations, conference rooms and equipment, and help with branch office moves and setups
Keep our system inventory current: what we run, who owns it, and who supports it
Help test and roll out new systems
Write down how things are done so the next person isn't starting from zeroMust have
A degree in IT or a related field, or equivalent hands-on experience (internships and help desk work count)
Working knowledge of Windows, Microsoft 365, networking basics and VPN
Eager to learn and comfortable owning a problem until it's fixed
Clear writing and a habit of documenting your workNice to have
Entra ID (Azure AD), Intune or Azure experience
Experience working with outside vendors
Experience in logistics or with a TMS
CompTIA A+, Network+, or a Microsoft 365 certificationLocation and travel
On-site in Jacksonville, FL. Occasional travel for branch setups. Must be able to lift up to 25 lbs.Employee Benefits
Paid Time Off
Medical, Dental, Vision and Supplemental Life Insurance
Company-paid Group Life Insurance
Short & Long-Term Disability
• 401(K) with Company Match
Numbers & Facts
Location
Jacksonville, FL
Skills
Cargo/Freightunmatched
CompTIA A+unmatched
CompTIA Network+unmatched
Computer Workstationsunmatched
Conference Managementunmatched
Desktop PCunmatched
Employee Benefitsunmatched
Help Deskunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Life Insuranceunmatched
Lift/Move 25 Poundsunmatched
Logisticsunmatched
Microsoft Product Familyunmatched
Microsoft Windows Azureunmatched
Microsoft Windows Operating Systemunmatched
Printingunmatched
Product/Service Launchunmatched
Software License Managementunmatched
Systems Administration/Managementunmatched
Travel Planningunmatched
VPN (Virtual Private Network)unmatched
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