Systems Administrator – Level 1

PURPOSE OF POSITION:

Systems Administrator is a technical professional responsible for designing, organizing, modifying and supporting the organization’s computer systems.

RESPONSIBILITIES:

• Installing and configuring hardware and software
• Provide technical support for both hardware and software issues on computer systems
• Manage the configuration and operation of client-based computer operating systems
• Monitor system performance
• Respond immediately to security or usability concerns
• Create and verify backups of data
• Respond to and resolve help desk requests
• Upgrade systems and processes as required
• Evaluate vendors, processes and technologies to improve quality and efficiency of IT infrastructure
• Collaborate with users to capture system requirements
• Coordinate and scheduling outage for upgrade and patch management
• Manage small IT projects to integrate into production
• Provide inputs and guidance in development of new technologies and solutions
• Support all preventative and emergency maintenance activities
• Support problem management efforts, to include development of Root Cause Analysis documentation and resolution
• Maintain and audit asset inventory

QUALIFICATIONS:

Education/Experience:

• Bachelor’s degree in IT Computer related field preferred or 2 years of relevant experience

Skills:

• Understanding of OSI and TCP/IP model (TCP, UDP, CIDR, etc.)
• Understanding of LAN networking protocols (PoE, STP, EIGRP, HSRP, VLAN, etc.)
• Understanding of WAN networking protocols (BGP, PBR, MPLS, etc.)
• Understanding of Wireless 802.11 protocols (802.11b/a/g/n/ac, WPA, WEP, PEAP, etc.)
• Experience with monitoring, network troubleshooting and analytics tools
• Experience with Windows server and Linux operating system
• Experience with IP Address Management (DHCP, DNS)
• Strong oral and written communication and presentation skills
• Strong technical problem solving and analytic skills to isolate, recommend and implement solutions
• Ability to follow tasks to completion and be dependable
• Ability to work at in a fast pace environment, dealing with multiple priorities
• Ability to manage projects
• Ability to learn new technologies quickly
• Ability to interact with team members without supervision
• Demonstrate a professional business attitude when working with internal staff and external clients
• Sense of urgency, initiative and competitive drive to get things done

CERTIFICATIONS:

Any of the following certifications are a plus:

• CompTIA A+
• CompTIA Network +
• CompTIA Security +
• CompTIA Server+
• VMWare VCP-DT
• Check Point Certified Security Administrator (CCSA)
• Accredited Configuration Engineer (ACE)
• Cisco Certified Network Entry-level (CCNET)
• Cisco Certified Network Associate (CCNA)
• Network Security Expert Level 1 (NSE 1)
• Network Security Expert Level 2 (NSE 2)

General Requirements:

• US Citizenship required
• Ability to obtain and maintain a government security clearance
• May be required to work additional hours to support business objectives
• Limited availability to take leave during peak business cycles to support business objectives
• Valid driver’s license and vehicle are required for this position as it requires client onsite support
• Ability to maintain valid driver's license issued within the United States and proof of personal liability insurance (applicable for mileage reimbursement)
• Must be willing to submit to assessment, background, and illegal substance testing prior to employment
• Ability to travel, up to 75% of time to domestic locations

Affirmative Action/ Equal Opportunity Employer