Systems Analyst II

Position Details

Position Information

Working Title of Vacant Position Systems Analyst II Job Type Full Time Posting Type City Employees Only Number of Vacancies 1 Department INFORMATION TECHNOLOGY Division IT Public Safety Requisition Number 2026517 Number of hours worked per week 40 Work Schedule

Monday to Friday-8 am to 5 pm. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Work Site Location Chesapeake, VA Position Driving Requirement O - Occasional Pay Grade GE19 Pay Basis Semi-Monthly Advertised Salary

$82,884-$109,821; Depending on Qualifications and Experience

Job Description

Systems Analyst II-Public Safety Solutions Team

Are you passionate about technology that truly makes a difference? Join the City's Public Safety Solutions Team and help support the systems relied upon every day by Police, Fire, Emergency Medical Services, Emergency Communications, and the Office of Emergency Management. This role sits at the intersection of technology, operations, and public service, where no two days are the same and your work directly supports community safety.

As a Systems Analyst II, you will manage multiple initiatives at once, from intake requests to complex projects, guiding them from concept through implementation. You will collaborate closely with public safety partners, internal IT teams, and vendors to ensure systems are efficient, reliable, and aligned with business needs.

What You'll Do

• Lead and manage the work intake process for public safety requests, from initial submission through approval and delivery.
• Gather, analyze, and document business and technical requirements, ensuring alignment with standards and operational needs.
• Evaluate existing systems and research commercial off-the-shelf solutions to identify the best fit for business requirements.
• Support project planning by assisting with budgets, timelines, resource coordination, risk analysis, and cost-benefit evaluations.
• Serve as project manager for new, simple, or standard projects when additional oversight is needed.
• Perform gap analysis between current and proposed solutions to recommend effective, sustainable improvements.
• Develop use cases, test plans, acceptance criteria, and process models to support user acceptance testing.
• Coordinate testing efforts, obtain user approvals, and ensure solutions are functionally sound and well integrated.
• Track, monitor, and report on project progress using the City's IT resource management tools.
• Provide user support, change management, issue resolution, and root cause analysis with appropriate escalation.
• Manage vendor and COTS relationships, including RFP development, contract execution, scope definition, and ongoing support.
• Prepare user documentation and assist with end-user training to support successful adoption.
• Participate in after-hours, rotational support for critical applications in a 24/7/365 public safety environment.

Why This Role Matters

Your work will directly support first responders and emergency professionals who rely on technology to serve the community. If you enjoy problem-solving, collaboration, and meaningful work with real-world impact, this position delivers all three, with purpose included at no extra cost.

Apply today and help power the systems that protect and serve our community.

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks

Required Qualifications

VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires any combination of education and experience equivalent to a bachelor's degree in computer science or a closely related field.

EXPERIENCE REQUIREMENTS: In addition to satisfying the vocational/education standards, this job class requires a minimum of three years of full-time equivalent experience.

SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record that is in compliance with City Driving Standards. As applicable, Information Technology based positions must meet requirements specified in Criminal Justice Information System (CJIS) policy for access to the Virginia Criminal Information Network (VCIN).

SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications

VCIN/NCIC Qualified

Posting Detail Information

Job Open Date 11/10/2026 Job Close Date 11/17/2026 Open Continuous No Special Instructions to Applicants

This position is for City employees, volunteers, temporary workers, and interns only.

ADA Checklist

Overall Physical Strength Demands

Overall Physical Strength Demands M=Medium - Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly

Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Standing Frequently- From 1/3 to 2/3 of the time. Sitting Frequently- From 1/3 to 2/3 of the time. Walking Frequently- From 1/3 to 2/3 of the time. Lifting Frequently- From 1/3 to 2/3 of the time. Lifting Amount Exerting up to 20 lbs Carrying Frequently- From 1/3 to 2/3 of the time. Carrying Weight Exerting up to 20 lbs Pushing/Pulling Continuously- 2/3 or more of the time. Pushing/Pulling Weight Exerting up to 20 lbs Reaching Frequently- From 1/3 to 2/3 of the time. Handling Frequently- From 1/3 to 2/3 of the time. Fine Dexterity Frequently- From 1/3 to 2/3 of the time. Kneeling Occasionally- Up to 1/3 of the time. Crouching Rarely- Less than 1 hour per week. Crawling Rarely- Less than 1 hour per week. Bending Occasionally- Up to 1/3 of the time. Twisting Occasionally- Up to 1/3 of the time. Climbing Rarely- Less than 1 hour per week. Balancing Rarely- Less than 1 hour per week. Vision Continuously- 2/3 or more of the time. Hearing Continuously- 2/3 or more of the time. Talking Continuously- 2/3 or more of the time. Foot Controls Continuously- 2/3 or more of the time. Machines, Tools, Equipment and Work Aids Used

Computer Equipment, Hand Tools, Computer Equipmen

Protective Equipment Required

Health and Safety

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Mechanical Hazards N = Never Chemical Hazards N = Never Electrical Hazards N = Never Fire Hazards N = Never Explosives N = Never Communicable Diseases N = Never Physical Danger or Abuse N = Never Other If Other, Description

Environmental Factors

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Dirt and Dust N = Never Extreme Temperatures N = Never Noise and Vibration N = Never Fumes and Odors N = Never Wetness/Humidity N = Never Darkness or Poor Lighting N = Never Primary Work Location Office Environment

Non-Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Time Pressures Occasionally- Up to 1/3 of the time. Emergency Situations Rarely- Less than 1 hour per week. Frequent Change of Tasks Frequently- From 1/3 to 2/3 of the time. Irregular Work Schedule/Overtime Occasionally- Up to 1/3 of the time. Performing Multiple Tasks Simultaneously Continuously- 2/3 or more of the time. Working Closely with Others as Part of a Team Continuously- 2/3 or more of the time. Tedious or Exacting Work Continuously- 2/3 or more of the time. Noisy/Distracting Environment Rarely- Less than 1 hour per week. Other If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)

No

Professional References

Professional References

Please provide contact information for professional references.

Minimum Requests 0 Maximum Requests 4

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • This position is for City employees, volunteers, temporary workers, and interns only. Are you currently a City of Chesapeake employee, volunteer, temporary worker, or intern? This information will be verified. Please update your application accordingly.

• Yes

• No

• • Do you possess a valid driver's license and a driving record that is in compliance with the City's Driving Standards? Please review link in posting for details.

• Yes

• No

Applicant Documents

Required Documents

• Resume

Optional Documents