Systems Analyst

The Workplace Investing (WI) Platform technology group develops and maintains technology solutions supporting the Defined Contribution (DC) business. The ADE Desktop platform serves back-office and operational associates by providing access to and management of adjustments to recordkeeping data for participants, plans, and clients.

The Role

The Principal Systems Analyst will be the main liaison between our business, product, and development teams. You will take business requirements and turn them into workable tasks. You will be part of a highly collaborative, multifunctional, and geographically distributed Scrum team.

You will be responsible for providing leadership on complex systems analysis for projects, as well as playing an influential role with our business partners to develop recommendations that address critical business needs and opportunities.

You will be responsible for release management coordination and will participate in scaling ceremonies and activities while managing interdependencies across teams. You will examine and drive team performance through metrics and identify opportunities for the team to fully realize the benefits of working in an Agile structure. By demonstrating and promoting Agile leadership behaviors, you will evolve and sustain an innovative Agile culture.

The Expertise and Skills You Bring

• 10+ years of experience in systems analysis focused on building software solutions for technology initiatives.

• Deep knowledge of Agile development methodologies and Scrum tools; Jira Align experience desired.

• Experience developing and authoring solution requirements and specifications for moderate to complex software systems.

• Experience with Structured Query Language (SQL) and API (Application Programming Interface) consumer tools such as Insomnia.

• Bachelor's degree in Computer Science or a related technology subject area.

• Ability to mentor and coach junior analysts across divergent functions, experiences, and geographies.

• Ability to influence behavior without having an organizational hierarchy.

• Strong analytical and problem-solving skills, with adaptability to organizational changes.

• Ability to brainstorm with teams on solutions to address challenges and roadblocks.

• Effective communication and people-interaction skills.

• Efficiency in written and verbal communications and dedication to tailoring content to the appropriate audience (business vs. technology, associate vs. management, etc.).

• Ability to rapidly assimilate business processes, goals, and objectives and distill them into well-defined user stories and requirements.

• Flexibility to adjust your work schedule to accommodate both U.S.- and India-based teams and associates.

• Knowledge of technical solutions and back-end systems.