Job Description
Job Title: Systems and Network Operations Specialist
Location: Remote
Duration: 12 months of contract
Day-to-Day Responsibilities
Infrastructure Operations
- Serve as the primary operational support resource.
- Manage and support cloud infrastructure.
- Handle escalated Tier 2/Tier 3 issues.
- Work closely with the operations team to resolve technical problems.
- Review and manage incoming tickets.
- Determine whether tickets belong to the infrastructure team or should be routed elsewhere.
Troubleshooting
- Diagnose and resolve:
- Microsoft 365 issues
- Azure administration issues
- Outlook and Office-related problems
- DNS-related issues
- User access and administration issues
- General IT infrastructure problems
Project Support
- While heavily operational, the role will also assist with infrastructure-related projects as needed.
- Primary focus remains operations support rather than project delivery.
Core Technologies
- Microsoft 365
- Azure
- DNS
- Microsoft Office
- Outlook
Must-Haves
- Approximately 5+ years of IT experience.
- Strong Azure administration experience.
- Excellent troubleshooting abilities.
- Strong general infrastructure background.
- Comfortable handling escalations.
- Ability to independently investigate and resolve issues.
- Confident communication skills.
Compensation:
The hourly rate for this position is between $33.00-$38.00 per hour.
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Benefits:
Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.
Contact:
Jaya Balaji: jayabalaji.s@sunrisesys.com | (732) 515-5373 | URL: www.sunrisesys.com
Numbers & Facts
| Location | (Remote) |
| Industry | Staffing/Employment Agencies |
| Salary | $33–$38 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1990 |
| Website | http://www.sunrisesys.com/ |
About Company
Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.
We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.
Our collective business experience spans over two and a half decades and ranges from:
- Business, management, and technical fields
- Information technology consulting and software solutions.
- Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
- Motivating technology staff and establishing partnerships with Fortune 500 companies
Sunrise Systems has a vast range of competence in:
- Design, development, and support of cloud-based solutions from simple to highly complexed
- Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
- Data processing and data migration
- Application re-engineering and platform migration
- Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.
Skills
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