Systems Engineer

Job Summary

As a Systems Engineer, you will oversee on-premises and Azure cloud-based technology systems with little oversight. You will work with various infrastructure components, such as physical and virtual servers, virtualization technologies, storage, backups, and support systems like DNS, NTP, DHCP, and Active Directory. You will be involved with the design, documentation, implementation, configuration, maintenance, and security of the systems team's infrastructure. You will also handle proactive capacity planning, performance tuning, monitoring, and problem-solving. You will manage the Microsoft Azure environment to ensure effective deployment, governance, application management, automation, integration, and support services.

In this role, career progression is structured into three steps (I, II, Senior). Step I is the entry-level, the ideal of individuals who meet the minimum requirements of this position, offering a chance to build on foundational skills and knowledge. Step II is for individuals who have at least three years of experience in this role and have enhanced their skills through solving complex problems. The Senior step is for those with over six years of experience, exceptional proficiency, and the ability to handle complex projects independently. These steps will provide a road map for professional growth and increased responsibilities.

Key Responsibilities

1. Design, implement, and manage IT operations infrastructure.
2. Optimize system performance and capacity.
3. Develop and implement temporary solutions to be used if the immediate resolution is not feasible.
4. Perform routine maintenance for optimal performance and availability.
5. Collaborate with IT and Business teams to implement cutting-edge systems.
6. Maintain technical knowledge and skills, and mentor junior administrators.
7. Engage with vendors to resolve problems and maintain seamless operations.
8. Assess and prioritize critical issues for resolution.
9. Manage data operations, including backups, disaster recovery, and data governance.

Minimum Job Requirements
1. Bachelor's Degree or equivalent combination of education and 4 years relevant experience.
2. Understanding of Active Directory, DHCP, and DNS.
3. Understanding of cloud technologies.
4. Understanding of virtualization technologies.

Preferred Experience
1. Understanding of PKI technologies, including certificate and key management.
2. Experience managing security solutions. Microsoft Defender, SentinelOne, and Proofpoint preferred.
3. Experience with Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, etc.) and Azure infrastructure services (PaaS, VMs, networking, Azure AD, Monitor, Storage Accounts, Resource Manager, Automation)
4. Experience in managing Microsoft on-premises infrastructure technologies with Powershell, including Active Directory, DNS, NTP, Group Policy, IIS, and Windows Servers.
5. Familiarity with a load-balancing platform (e.g., Kemp) and associated concepts.
6. Skilled in utilizing the VMware ecosystem, including ESXi, vCenter, VRealize, and High Availability (HA) technologies.
7. Familiarity with shared storage (preferably iSCSI).

Note: Job Description is subject to change at any time and may include other duties as assigned.

Physical Requirements

1. Ability to wear personal protective equipment is required (including but not limited to; steel toed shoes, gloves, safety glasses, hearing protection, hardhat, vest, etc.)
2. May reach above shoulder heights and below the waist on a frequent basis
3. May stoop, kneel, or bend, on an occasional basis
4. May use telephone, computer system, email, or other electronic devices on a limited basis to communicate with internal and external customers or vendors
5. Must be able to comply with all safety standards and procedures
6. Occasionally will climb stairs, ladders, etc.
7. Required to use hands to grasp, lift, handle, carry or feel objects on a frequent basis
8. Will interact with people frequently during a shift/work day
9. Will lift, push or pull objects on an occasional basis
10. Will sit, stand or walk short distances for up to the entire duration of a shift/work day.

Safety Level

Non-Safety Sensitive

Note: Jobs with the Safety-Sensitive designation are those that include tasks or duties that the employer reasonably believes could affect the safety and health of the employee performing the task or others such as operating a vehicle, operating equipment, operating machinery or power tools, repairing/maintaining the operation of any vehicle/equipment, the handling/disposal/transport of hazardous materials, or the handling/treatment/disposal of potentially flammable/combustible materials.