Systems Engineering

The OS configuration team (comprised of System Engineers) manages the full lifecycle of retail POS systems from evaluation to retirement, by configuring, testing, and maintaining operating systems, application software, and system management.
SEs provide support for installation, software deployment, and T3 sub teams by developing scripting to automate tasks.
For example, the SE team may provide scripting to streamline equipment staging, adjust software deployment scripting to be more efficient and fault tolerant, or provide troubleshooting scripts to the level 2 Ops team.
The Store SEs have a strong Windows and retail backgrounds. SEs need physical access to equipment to test their scripts.
The OS Configuration POS lab is located in Seattle at the SSC.

Key Responsabilities:
POS System Configuration & Management:
Manage the full lifecycle of retail POS systems, including evaluation, deployment, maintenance, and retirement.
Configure and test operating systems and application software for optimal performance.
Maintain system management tools to ensure smooth operations.
Automation & Scripting:
Develop and maintain automation scripts to enhance software deployment efficiency and system management.
Optimize deployment scripts to improve fault tolerance and reliability.
Create troubleshooting scripts to assist the Level 2 Operations team in diagnosing and resolving issues.
Software Deployment & Support:
Assist with installation and software deployment processes across retail locations.
Collaborate with Tier 3 support teams to troubleshoot and resolve system issues.
Work on refining and enhancing software deployment strategies for better efficiency.
Testing & Troubleshooting:
Conduct hands-on testing and validation of POS systems and related scripts.
Ensure system configurations and software deployments function as expected in a retail environment.
Provide technical support and documentation for troubleshooting processes.

What are the Mandatory skills and skill proficiencies required for this position
Strong expertise in Windows operating systems and retail POS environments.
Proficiency in PowerShell for automation.
Experience with software deployment tools (e.g., SCCM, Marimba, Intune, ).
Hands-on experience with POS hardware and system configuration.
Familiarity with networking principles related to POS systems (e.g., VPNs, firewalls, IP configurations).
Ability to work in a fast-paced retail IT environment and manage multiple tasks effectively.
Strong problem-solving skills with attention to detail.

Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek’s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.

Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at "To apply, click the Monster apply button" Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.