Systems Integration Test Engineer -(Central Pharmacy) Hardware & Software 80% Travel

Johnson Service Group is seeking a Systems Integration Test Engineer – (Robotics) to test integrated hardware and software, including robotics, conveyors, vision systems, scanners, printers, scales, sensors, controllers, middleware, databases, pharmacy systems, APIs, and HL7/NCPDP interfaces.  This is a “hands on” position.

Location: Remote 80% travel including international travel

Contract and Full-Time opportunity
Salary $115,000 - $135,000 Depending on experience
Hourly Rate $55 - $64 Depending on experience

SUMMARY
The Systems Integration Test Engineer conducts hands-on testing of central pharmacy fulfillment systems from FAT and SAT through post-go-live support. The role configures, operates, and troubleshoots integrated automation hardware, controls, vision systems, middleware, interfaces, databases, and pharmacy systems. The engineer develops test plans, isolates defects, coordinates fixes, and clearly communicates findings, risks, and decisions to customers, vendors, engineers, and leaders. Success requires technical expertise, strong communication, disciplined documentation, and ownership of safe, reliable performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned.

• Develop and execute FAT protocols that validate architecture, equipment, controls, software, interfaces, and end-to-end workflows before shipment.
• Lead on-site SAT, including test environment setup, equipment operation, test execution, defect tracking, retesting, and acceptance support.
• Test integrated hardware and software, including robotics, conveyors, vision systems, scanners, printers, scales, sensors, controllers, middleware, databases, pharmacy systems, APIs, and HL7/NCPDP interfaces.
• Validate device communication, data flow, workflow sequencing, exception handling, recovery, throughput, accuracy, and safety controls.
• Diagnose equipment, network, application, database, interface, and workflow failures using logs, diagnostics, schematics, test tools, and direct observation.
• Lead root-cause analysis, reproduce defects, capture evidence, coordinate resolution, and verify fixes with engineering and vendor teams.
• Maintain functional, integration, regression, performance, reliability, and negative test suites for deployments and system changes.
• Test production fixes and confirm recovery, performance, and stability during post-go-live support.
• Document test procedures, results, defects, traceability, evidence, and acceptance decisions; prepare clear reports for customers, leaders, technical teams, and audits.
• Assess hardware, software, interface, and workflow risks across central fill platforms and vendor releases.
• Guide Installation Engineers and provide hands-on support during installation, configuration, commissioning, and issue resolution.
• Coordinate customers, IT, pharmacy operations, engineering, deployment teams, and vendors; clarify ownership, communicate risks, document actions, and support transition to Technical Support.
• Provide concise, audience-appropriate updates on progress, defects, risks, performance, recommendations, and escalations.
• Improve system design, test coverage, tools, quality, integration reliability, and deployment processes.
• Train colleagues and customers on testing, troubleshooting, quality, and system operation.
• Follow safety, quality, security, and compliance requirements.
• Maintain reliable attendance for scheduled testing, installation, and acceptance activities.
• Travel up to 80% for FAT, installation support, and multi-week SAT engagements.

QUALIFICATIONS

• Strong hands-on troubleshooting across mechanical, electrical, controls, network, database, interface, and application layers.
• Ability to safely operate automation equipment, diagnose system behavior, and verify repairs or configuration changes.
• Ability to interpret technical drawings, schematics, wiring and network diagrams, interface specifications, workflows, and software requirements.
• Experience designing and executing functional, integration, regression, performance, reliability, and recovery tests for hardware-integrated software.
• Strong test planning, environment readiness, test data, traceability, defect management, retesting, and acceptance documentation skills.
• Knowledge of pharmacy or industrial automation, robotics, controls, peripheral devices, and high-volume fulfillment.
• Knowledge of networks, APIs, databases, middleware, system logs, and HL7/NCPDP standards.
• Experience with tools such as Jira, MS Teams, Salesforce, Visio, or similar platforms.
• Exceptional verbal, written, listening, and presentation skills; able to make Knowledge of pharmacy or industrial automation, robotics, controls, peripheral devices, and high-volume fulfillment to make complex findings clear and actionable for any audience.
• Strong attention to detail, documentation, ownership, and commitment to safe, complete testing.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in computer science, IT, Engineering, Healthcare IT, or a related field, or equivalent experience.
• Five or more years of hands-on test, integration, commissioning, or field engineering experience with hardware-integrated software.
• Experience setting up test environments and creating, executing, and documenting FAT and SAT protocols.
• Experience validating end-to-end workflows across equipment, controls, vision systems, peripherals, middleware, APIs, interfaces, databases, and enterprise applications.
• Experience diagnosing integration defects with logs, diagnostics, traces, schematics, test equipment, and direct observation, then verifying fixes.
• Experience implementing, commissioning, testing, or supporting high-volume automation; pharmacy central fill experience is strongly preferred.
• Pharmacy, healthcare, or regulated automation testing experience is preferred.

OTHER QUALIFICATIONS

• Self-directed, collaborative, and professional; able to build trust, listen, ask effective questions, and handle difficult conversations with tact.
• Strong ownership, follow-through, independence, and positive problem-solving skills.
• Willingness to travel up to 80% for extended FAT and SAT engagements.
• Ability to quickly learn company and industry technology.
• Strong and clear communication skills to

TRAVEL REQUIREMENTS

• Remote position requiring 80%–100% travel and extended onsite work during deployments.

CERTIFICATES, LICENSES AND REGISTRATIONS

• HIPAA Certification (provided)
• Compliance with customer requirements

PHYSICAL DEMANDS
The employee must occasionally stand, climb, balance, stoop, kneel, crouch, or crawl and regularly walk, sit, talk, and use their hands. The role may require lifting, pushing, or pulling up to 50 pounds; extended computer and phone use; and close, distance, color, and peripheral vision, depth perception, and focus adjustment.  10-20lbs frequently


WORK ENVIRONMENT
Work is generally performed in moderate noise. Frequent domestic or international overnight travel is required.

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

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