Systems Support Analyst III

Systems Support Analyst III

Salary

$97,988.80 - $138,320.00 Annually

Location

Throughout San Bernardino County, CA

Job Type

Full-time

Job Number

26-19970-01

Department

Multiple County Departments

Opening Date

11/07/2026

Closing Date

11/20/2026 5:00 PM Pacific

FLSA

Non-Exempt

• Description
• Benefits
• Questions

The Job

San Bernardino County is seeking an experienced Systems Support Analyst III to perform advanced technical work supporting the County's enterprise technology infrastructure. This position requires expert-level knowledge of systems programming, systems and database administration, enterprise storage, and data center operations.

The ideal candidate will have extensive experience analyzing and resolving complex system issues, optimizing system performance, managing enterprise resources, and implementing system software solutions to support reliable and efficient technology operations.

Key responsibilities may include:

• Analyze, troubleshoot, and resolve complex hardware, software, database, and system performance issues, including abnormal system terminations and response time degradation.

• Evaluate, configure, install, maintain, upgrade, and optimize enterprise systems software, databases, storage solutions, and supporting infrastructure.

• Monitor system performance, capacity, and resource utilization; recommend improvements, upgrades, and solutions to enhance system reliability and efficiency.

• Design, configure, and support enterprise infrastructure, including local and wide area networks, data center environments, and enterprise storage systems.

• Support database design, performance monitoring, backup and recovery, and application troubleshooting in collaboration with application developers and technical teams.

• Lead or coordinate technical projects involving system software implementation, migration, regression testing, and upgrades.

• Evaluate vendor proposals, technical specifications, hardware and software configurations, and maintenance agreements; provide recommendations to support technology decisions.

• Provide advanced technical guidance, assist with training, and develop automated operational procedures to improve system support and service delivery.

• Official Job Title: Systems Support Analyst III. For more detailed information and continued list of duties, please refer to the Systems Support Analyst III job description.

Current vacancies exist throughout multiple departments with San Bernardino County. The eligible list from this recruitment may be used to fill current and future vacancies throughout the County.

EXCELLENT BENEFITS

To review job specific benefits, refer to: Summary of Benefits and the Memoranda of Understanding (MOU)

The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Incumbents must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Polygraph exams are required for positions within the Sheriffs department.

Availability: Must be available to work On-Call in a 24 hours/7 days a week environment. Incumbents may occasionally work evenings, weekends, and holiday hours.

Physical Requirements: Position requires multiple repetitive motions and the ability to lift at least 50 pounds overhead.

Travel: Travel throughout the county may be required and employees will be required to make provisions for such transportation.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

REQUIRED EXPERIENCE: Three (3) years of full-time equivalent experience, within the past five (5) years, performing systems administration at the enterprise level.

Experience must include two (2) of the following:

• Administration and maintenance of virtualization technologies
• Administration and maintenance of network load balancing technologies
• Administration and maintenance of storage systems
• Administration and maintenance of server hardware
• High Availability/Disaster Recovery/Business Continuity as they relate to system administration
• AND-

REQUIRED EDUCATION: Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field. A list of coursework must be submitted with the application.

Education Substitution: An additional one (1) year of qualifying experience may substitute for 15 semester (23 quarter) units of the education requirement, up to 30 semester (45 quarter) units.

Qualifying degrees and coursework must be conferred by institutions accredited by an accrediting body recognized by the U.S. Department of Education. Degrees earned outside the United States must be accompanied by an evaluation from a recognized credential evaluation service verifying U.S. equivalency.

Desired Qualifications

The ideal candidate will have the following:

• Experience configuring and installing server, storage and network equipment.
• Ability to analyze complex server, storage, and network systems to troubleshoot problems and make improvements.
• Work well in a collaborative team environment.
• Be able to work on multiple projects and assignments at the same time in an organized manner.

Selection Process

Examination Procedure:

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure:

Please complete and submit the online employment application and supplemental questionnaire for consideration before 5:00 PM, FRIDAY, NOVEMBER 20, 2026. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation:

If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans Preference:

Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans Preference points. For details and instructions on how to request these points, please refer to the Veterans Preference Policy.

For more important details, review the Applicant Information and County Employment Process.

Administrative Services Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits* for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

• Retirement benefits subject to change.

01

Instructions: The following questions will be used to help determine if you meet the minimum qualifications for the position. Your responses will also provide a basis for a Competitive Evaluation that will determine your placement on the eligible list. Please ensure that any experience indicated in your responses is clearly detailed in the employment history section of your application.

• I understand.

02

On-Call Availability: Are you willing and available to meet On-Call needs for before/after hours support?

• Yes, I am willing and available to meet the On-Call needs of this position.
• No, I am NOT willing and available to meet the On-Call needs of this position. I understand my application will NOT be advanced further in the application process.

03

Education/Coursework: Please provide your completed education information. Please note, failure to provide the required education information can adversely affect the evaluation of your application.

COURSEWORK: If listing coursework, include the school name, class title, number of units, and type of units (semester/quarter). Unofficial transcripts may be attached in lieu of listing coursework. Example: CSUSB, Intro to Computer Science, 3 semester.

DEGREE: If you possess a degree from an accredited college or university, include the school name, type of degree, and major. Example: CSUSB, Bachelor of Science, Computer Science

If no education, indicate "N/A."

04

Systems Administration and Troubleshooting: Describe your experience administering enterprise systems and troubleshooting complex hardware, operating system, software, database, or application issues. In your response include the name of your employer(s), the systems and platforms your have supported, your level of responsibility, and other related duties. The employer(s) must be clearly listed on the Work Experience section of your application.

If no experience, indicate N/A.

05

Systems Performance and Infrastructure Management: Describe your experience monitoring and optimizing system performance, capacity, and resource utilization. In your response, include the name of your employer(s), your experience with server environments, enterprise storage, data centers, network infrastructure, or database performance, as applicable, and the tools or technologies you have used. The employer(s) must be clearly listed on the Work Experience section of your application. If no experience, indicate N/A.

06

Systems Implementation, Upgrades, and Recovery: Describe your experience installing, configuring, maintaining, upgrading, or migrating enterprise systems software or infrastructure. In your response, include the name of your employer(s), your experience with implementation planning, testing, regression testing, system backups, recovery, or performance validation, as applicable. The employer(s) must be clearly listed on the Work Experience section of your application. If no experience, indicate N/A.

07

Technical Project Management and Recommendations: Describe your experience installing, configuring, maintaining, upgrading, or migrating enterprise systems software or infrastructure. In your response, include the name of your employer(s), your experience with implementation planning, testing, regression testing, system backups, recovery, or performance validation, as applicable. The employer(s) must be clearly listed in the Work Experience section of your application. If no experience, indicate N/A.

08

Enterprise-level Windows: Describe your experience securing an enterprise-level Windows environment. Specifically, highlight your approach to Active Directory/Domain Controller hardening, Group Policy management, and implementing the Principle of Least Privilege across identity infrastructure.

09

Enterprise-level Cloud Environments: Describe your experience designing, securing, and maintaining an enterprise-level cloud environment (AWS or Azure). Specifically, describe your approach to Identity and Access Management (IAM), network segmentation, data encryption, and continuous compliance monitoring

10

PROBATION AND SHERIFFS DEPARTMENTS AVAILABILITY: Positions in Probation and Sheriffs Departments require extensive background investigations, which may include polygraph testing. Indicate your availability for referral to these departments.

• I am available for referral to the Probation and Sheriffs Departments and am willing to accept a job offer, if made.
• I am not available for referral to the Probation and Sheriffs Departments.

11

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above.

12

ATTENTION GMAIL USERS

We have become aware of an increase in Gmails spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, a step-by-step guide to create and apply filters within Gmail is available in the attached PDF. Download the PDF Guide. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your www.governmentjobs.com (Neogov) account inbox. All notifications will appear there.

• I understand

13

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.

Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question

Employer San Bernardino County

Address 175 West Fifth Street, 1st Floor

San Bernardino, California, 92415-0440

Phone (909) 387-8304

TTY Users: 711

Website http://www.sbcounty.gov/jobs