Tailored Care Manager

Lead with Purpose. Empower with Compassion.

Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services three years in a row! 

Position Snapshot

Location: Goldsboro, NC (Sampson County)

Schedule: Full-time/days/ 8:00am-5:00pm with rotating on-call responsibilities

Pay: $53,000-$56,000 based on experience 

Work Setting: Hybrid work setting with Community-based travel to meet the needs of the program 

Position Type: Full-time

Make an Impact With Us

Do you want work that makes a meaningful difference in your community? Easterseals PORT Health is seeking a TailoredCare Manager to join our Targeted Case Management team.

As a Tailored Care Manager, you’ll play a vital role in supporting individuals by evaluating their needs, developing personalized care plans, and coordinating services that address physical and mental health, social determinants of health, and other life challenges. This is a meaningful, hands-on role with the opportunity to travel throughout Goldsboro, NC and surrounding counties  helping close gaps in care and improving lives in the community every day.

If you're passionate about making a positive impact and helping people thrive, we'd love to have you on our team. 

What You’ll Do

• Collaborate with clients, families, and other team members to ensure care plans are aligned with personal outcomes for each consumer.
• Develop and document initial assessments of the consumers personal care needs.
• Conduct a home visit monthly and as needed to assess and re-evaluate the consumer need, modifies the plan of care and conducts the direct service provider supervisory visit.
• Monitors and trains direct service providers providing personal care services or services to medically fragile consumers.

What You Bring

We’re looking for someone who brings the experience, skills, and commitment needed to succeed in this role. 

• Bachelor’s degree in a field related to health, psychology, sociology, social work, nursing or another relevant human services area. Master’s level degree preferred.
• Eligible for Qualified Mental Health Professional (QMHP) credentialing
• Minimum 2 years of experience with mental health and/or substance use populations
• Proficiency in Microsoft Office and Electronic Health Records (EHR)
• Valid driver’s license, current auto insurance, and a clean driving record
• Strong communication skills and the ability to work independently

Why Join Easterseals PORT Health?

Easterseals PORT Health is a trusted and compassionate organization providing disability, mental health, and substance use services across North Carolina and Virginia. Purpose, dedication, and empathy guide the way we support our neighbors and one another. 

For benefits-eligible positions, our total rewards package may include: 

• Generous paid time off and holidays
• Medical, dental, and vision coverage + FSA
• Life and disability insurance
• 403(b) retirement plan
• Employee Assistance Program and legal services
• Professional development and training opportunities, including AHEC where applicable
• Public Service Loan Forgiveness (PSLF) eligibility where applicable

About Easterseals PORT Health

Easterseals PORT Health helps people with disabilities, mental health and/or substance use challenges, their families, and our employees embrace their potential, access opportunities, build resilience and thrive. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. 

Our 2,800-member team provides more than 10.2 million hours of meaningful support to 40,200 children, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia. 

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing. 

Applicants of all abilities are encouraged to apply! Need assistance with the application process or an accommodation? Contact recruiter@eastersealsPORT.com. 

Learn More About the Program

https://eastersealsport.com/individual-and-community-services/