Job Summary
The Talent Acquisition and Optimization Specialist, reporting to the Talent Acquisition and Optimization Supervisor, is responsible for identifying, attracting, and onboarding top-tier freelance interpreters and translators. This role is critical for building a robust, high-quality network of independent contractors while using data-driven insights to ensure the interpreter pool remains lean, highly skilled, and optimized for maximum client fulfillment.
Duties and Responsibilities
Strategic Sourcing: Proactively identify and attract qualified freelance interpreters and translators through diverse channels, including job boards, social media, and professional networks, to meet specific language fulfillment needs.
High-Standard Vetting: Conduct rigorous interviews and assessments to ensure all candidates meet the company’s quality, professional, and language proficiency standards.
Onboarding and Compliance: Manage the onboarding process for new independent contractors, ensuring they understand all company policies and contractual agreements.
Talent Pool Optimization: Collaborate with the Supervisor/Lead to monitor fulfillment rates and use data to identify gaps or surpluses in the interpreter network, making real-time adjustments to recruitment activities.
Worker Classification Expertise: Serve as a subject matter expert on worker classification, educating internal teams and external talent on legal distinctions and compliance requirements.
Data and Analytics: Track and analyze critical recruitment metrics, such as time-to-fill and cost-per-hire, to identify trends and continuously improve the efficiency of the hiring process
Stakeholder Collaboration: Partner with team members across various departments to understand specific hiring needs and develop tailored recruitment plans that align with business objectives.
Skills and Qualifications
2+ years of experience in talent acquisition, recruitment, or a similar high-volume role.
Comprehensive knowledge of legal requirements for hiring and managing independent contractors.
Strong proficiency in Excel and Google Sheets; experience working with Applicant Tracking Systems (ATS) and with AI-driven recruitment tools is a plus.
Ability to interpret recruitment data and metrics to prioritize tasks and improve sourcing outcomes.
Exceptional interpersonal and communication skills, with the ability to represent the company professionally to a diverse global talent base while building strong, collaborative relationships with internal stakeholders
As a woman and minority-owned California Certified Small Business, Hanna Interpreting Services LLC is committed to bridging the communications gap between those who are limited in English proficiency and their access to services throughout California.
Meet Our Executive Staff:
Jennifer Hanna, Chief Executive Officer
Jennifer is a co-founder of the company and has expertise in all aspects of the business. Jennifer has been in the language service industry for over 30 years as an interpreter and translator. Having also owned six successful small businesses in California since 1980, Jennifer is and has been a community leader, providing employment to Californians for decades.
Jennifer’s extensive interpreting experience and proven track record of being a successful business owner led to her to start a language service company of her own. Jennifer earned her Bachelor’s Degree in Business Administration from the University of Baghdad.
Tom Hanna, Esq., President
Tom is also a co-founder of the company and has expertise in all aspects of the business. Tom is a member of the California State Bar Association, earning his Juris Doctor degree from California Western School of Law. Tom also has a Bachelors Degree in Business Administration, graduating from the University of San Diego.
With experience at the United States District Court, the Social Security Administration, and public interest law firms providing pro bono legal services to victims of human and civil rights violations, Tom eventually shifted his focus back to the private sector when helping to form Hanna Interpreting Services. Having spent time on both ends of the spectrum as a public servant and as a public advocate, Tom brings a unique perspective to the company that ensures the highest level of services are being offered to our clients and those they serve.