Assists with new employee orientation sessions and conducts training.
Assists in designing, developing, and delivering training classes with oversight from the Division Manager.
Helps facilitate various meetings, classes, workshops, etc.
Prepares, tracks, and manages reports, such as statistical analyses, graphs, charts, dashboards, and surveys to measure training ROI and feedback.
Maintains the learning management systems (LMS).
Conducts training-related research.
Administers surveys, analyzes results, makes recommendations, and assists with talent development needs assessments and improvement initiatives.
Maintains and updates training materials, session guides, manuals, templates, policies, procedures, and processes.
Provides budget monitoring, analyses, and reports to the Division Manager.
Manages the training drive, division's intranet page, and other shared sites/pages.
Evaluates for compliance with policy/process requirements and processes tuition assistance requests; maintains tracking system for budget expenditures.
Uses technology to maintain development team documents, instructional aids, and materials.
Maintains talent development resources, including learning aids, books, handbooks, multimedia visual aids, computer tutorials, and reference works.
Maintains a listing of development solutions for various learning formats (classroom, e-learning, guided learning).
Schedules and coordinates meetings, classes, workshops, and events (setup, cleanup, equipment, materials, registration, and travel needs).
Performs all tasks and job functions in compliance with regulatory requirements.
Skills Required:
Knowledge of adult learning concepts, classroom scheduling, and training material design.
Budget monitoring and reporting.
Proficiency in Microsoft Office applications:
Excel (Intermediate)
PowerPoint (Intermediate)
Word (Intermediate)
Outlook (Intermediate)
Strong verbal and written communication skills.
Ability to manage multiple tasks, meet deadlines, and resolve problems proactively.
Excellent interpersonal and relationship-building skills.
Analytical, organizational, and technical aptitude.
Strong customer service orientation.
Ability to work collaboratively and independently with good judgment.
Skills Preferred:
Coordinates IT, procurement, and space/material needs.
Assists with monitoring contract expirations, purchase orders, and invoices.
Guides employees to development options as recommended by the team.
Provides relevant development reports to managers.
Experience Required: 2 years of experience supporting training and related operations. Experience Preferred: Experience in training and development and Familiarity with LMS applications. Education Required: Bachelor's degree. Education Preferred: Master's degree.
Numbers & Facts
Location
Laurel, MD
Salary
$20–$23 Per Hour
Skills
Administrative Skillsunmatched
Adult Learningunmatched
Analysis Skillsunmatched
Billingunmatched
Budget Managementunmatched
Budget Reportingunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Contract Managementunmatched
Customer Support/Serviceunmatched
Employee Orientationunmatched
IT Procurementunmatched
Interpersonal Skillsunmatched
Intranetunmatched
Learning Management System (LMS)unmatched
Microsoft Outlookunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Multimediaunmatched
Multitaskingunmatched
Needs Assessmentunmatched
Order Suppliesunmatched
Photocopyunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Purchase Ordersunmatched
Regulatory Complianceunmatched
Regulatory Requirementsunmatched
Reporting Dashboardsunmatched
Reporting Skillsunmatched
Return on Investment (ROI)unmatched
Statisticsunmatched
Systems Maintenanceunmatched
Talent Managementunmatched
Team Playerunmatched
Time Managementunmatched
Training/Teachingunmatched
Tuition Feesunmatched
Typingunmatched
User Documentationunmatched
Writing Skillsunmatched
eLearningunmatched
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