Property Description
Cape Rey Carlsbad Beach, A Hilton Resort & Spa, nestled along the stunning coastline of Carlsbad, California, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a luxurious beachfront resort that offers unparalleled hospitality experiences. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort boasts breathtaking ocean views, modern amenities, and a serene atmosphere, creating a truly exceptional work environment. As a member of the Cape Rey Carlsbad Beach team, you'll have the chance to provide top-notch service to our discerning guests, work in a collaborative and inclusive team, and be a part of a world-class Hilton brand. Join us in creating memorable experiences and become a valued member of our team at Cape Rey Carlsbad Beach, A Hilton Resort & Spa!
Overview
The Food & Beverage Manager assists department head in oversight of the activities of the food and beverage departments. Ensures compliance with health, safety, sanitation and alcohol awareness standards. Helps ensure high standards of food and beverage quality, service and marketing to maximize profits and insure outstanding customer service. Interviews, trains, supervises, coaches, schedules, and manages staff.
Responsibilities
• Constantly. Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.
• Constantly. Maintain working knowledge of all Food & Beverage positions, food preparation, cocktail service and wine inventory.
• Constantly. Ensure consistency of product and service.
• Constantly. Maintain wine & beverage inventory.
• Constantly. Direct restaurant, lounge.
• Constantly. Maintain employee appearance standards in food and beverage department.
• Constantly. Maintain procedures for securing moneys.
• Constantly. Maximize food and beverage department profitability.
• Constantly. Monitor budget to ensure efficient operation and to ensure expenditures stay within budget limitations.
• Constantly. Maintain high levels of employee satisfaction.
• Constantly. Maintain work areas clean and organized.
• Constantly. Maintain working knowledge of all Food & Beverage positions, food preparation, cocktail service and wine inventory.
• Constantly. Promote employee empowerment.
• Constantly. Know food preparation and service.
• Constantly. Utilize knowledge of physical capabilities of banquet space.
• Constantly. Ensure that labor costs are aligned with the forecast.
• Constantly. Promote repeat customer service through establishing quality service and food.
• Constantly. Report unsafe conditions immediately.
• Constantly. Select, train, supervise, develop, discipline and counsel employees in accordance with Davidson policies and procedures.
• Frequently. Complete other duties as assigned by supervisor to include cross training.
• Frequently. Perform in the capacity of any position supervised.
• Frequently. Know basic bar terminology and wine service.
• Frequently. Order supplies for banquet department.
• Frequently. Oversee and assist in collection of payments for banquet functions.
• Frequently. Set up banquet rooms for functions (chairs, tables, linens, etc.).
• Frequently. Responsible for monthly inventory of all banquet equipment.
• Frequently. Solve unusual customer requests creatively.
• Occasionally. Attend all required meetings.
• Occasionally. Conduct performance appraisals.
• Occasionally. Deal with guest complaints or requests.
• Occasionally. Monitor reservations.
• Occasionally. Report on Food & Beverage status to General Manager weekly.
Qualifications
• Read, write and speak English.
• Prefer two to three years of fine dining experience.
• Prefer two years banquet management experience.
• Food/Beverage Service Worker Permit, where applicable.
• Ability to communicate effectively with the public and other employees.
• Meet minimum age requirement of jurisdiction.
• Previous supervisory/management skills and experience.
• Requires 8th grade math level.
• Requires high school reasoning level.
• Requires 12th grade language use level.
• No employee will pose a direct threat to the health/safety