Schulte Hospitality Group is seeking a dynamic, service-oriented Task Force General Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers, eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
- Work Today, Get Paid today, with Daily Pay!
- Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match for eligible associates
- Paid Parental Leave
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
The qualified candidate must be willing to travel 90% of the time, and must be committed. Ideal candidate should possess a strong initiative and desire for personal achievement. Must be able to assist in driving sales, planning and managing the operations of the hotel, achieve customer satisfaction, associate satisfaction and quality service while meeting and exceeding bottom line goals.
JOB DUTIES AND RESPONSIBILITIES
- Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
- Ensures that all policies, procedures, federal, state, and local ordinances with regard to personnel, security, cash handling, guest relations, and safety are followed.
- Maintains and improves property standards and service to ensure guest satisfaction and the right public image.
- Ensure that the property and its inventories are always in the best conditions.
- Achieve budgeted revenue and profit goals, balancing cost with guest satisfaction.
- Comply with all corporate human resources and accounting procedures.
- Inspects property on a regular basis and enforces the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction.
- Ensure property hiring and all employee practices comply with company and legal requirements and strive for a culturally diverse work place.
- Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures.
- Accompany Director of Sales on sales calls.
- Become involved in community and/or government affairs.
- Remain highly visible and be readily available for guests at all times.
- Perform other duties as assigned to meet business objectives.
EDUCATION AND EXPERIENCE
- Hotel Management, General Business or Marketing degree preferred.
- Minimum two (2) years of general management experience required (Hyatt/IHG Brand hotels preferred).
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to deal with management, associates, guest and general public in a professional, friendly, courteous, tactful and patient manner.
- Excellent verbal and written communication, telephone and presentation skills.
- Proficient computer skills, including but not limited to Internet and Microsoft Office programs.
- Proven ability to motivate new staff to top levels of performance.
- Experience with Opera/Fosse
- Strong P&L and business acumen
- The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
- Schulte Hospitality Group is an Equal Opportunity Employer.