Tax Audit Customer Service

Bilingual Credit Department Assistant – Temporary
Houston, TX | $21/hour | Monday–Friday, 8 AM–5 PM | On-site

We’re seeking an outgoing, persistent professional who speaks English and Spanish to support the Credit Department at a corporate office in Houston. Approximately half of the customers you’ll contact speak only Spanish, so fluency in both languages is required.

This project is expected to last a few weeks, with the possibility of additional opportunities based on performance and business needs.

Responsibilities:

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  Make outbound business-to-business calls to request missing tax certificates.
  
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  Follow up consistently to obtain outstanding documents.
  
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  Update a spreadsheet to track certificates received and those still missing.
  
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  Maintain accurate notes and communicate progress to the Credit Department.
  
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  Handle rejection and difficult conversations while remaining professional and focused on getting the documents needed.
  

Requirements:

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  Fluency in English and Spanish.
  
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  Previous experience making business-to-business calls.
  
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  An outgoing personality and confident, professional phone presence.
  
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  Persistence, patience, and strong follow-through.
  
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  Basic spreadsheet skills and attention to detail.
  
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  Availability to work on-site for the full assignment.
  

Reliable daily attendance is essential for this short-term project. You must be available every scheduled workday. Attendance issues may result in the assignment ending.

If you enjoy connecting with people and following through to get results, we’d love to hear from you!