TDI - Financial Regulation - Program Specialist II

Agency Information

Do you have a passion for public state service and enjoy making a difference? The Texas Department of Insurance (TDI) is hiring! We regulate the insurance industry, administer the Texas workers compensation system, perform the duties of the State Fire Marshals Office, and educate and protect consumers. Apply now if youre looking for a rewarding career in public service. The Texas Department of Insurance is in the Capitol Complex, in the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol.

Benefits of working at TDI:

• Flexible work schedules.
• Work-life-balance.
• 96 hours of accrued vacation a year.
• 96 hours of accrued sick leave a year.
• 20+ holidays every year.
• Career advancement opportunities.
• Free parking.
• 401(k) and 457 Programs.
• State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS).
• Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents.
• Optional benefits like dental, vision, life insurance, and many more.
• Qualified employer for the Federal Public Service Loan Forgiveness Program.
• Some benefits for part-time employees are earned proportionately to the hours worked.

Before you apply:

TDI does not sponsor or assume sponsorship of an employment visa.

Learn about our selection process, our military employment preference, licensing, and credential requirements.

Job Description

Program Specialist II

This position performs moderately complex (journey-level) administrative and technical work supporting the Examinations section. Work involves supporting examination processes and assisting in developing program policies and procedures to ensure effective and efficient office operations. May provide guidance to others. Works under general supervision with limited latitude for the use of initiative and independent judgment.

Essential Job Duties

This position:

• Creates examinations in appropriate Agency systems and prepares initial examination correspondence.
• Formats and transmits examination reports and related correspondence to companies and appropriate NAIC systems.
• Compiles and analyzes data and prepares various reports.
• Responds to open records requests and other inquiries regarding administrative policies and procedures, examination projects and reports, and travel regulations.
• Provides support to management and staff and assists with day-to-day operations.
• Performs other duties as assigned.

Minimum Qualifications

This position requires:

• Graduation from an accredited four-year college or university with a major in a field relative to assignment.

• Minimum 2 years experience in a field relative to assignment.

• Regular work attendance.

• Travel may be required for up to 5% of the time. If travel is 10% or more, you must maintain a state of Texas Drivers License.

Note | Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.

Knowledge/Skills/Abilities

This position requires demonstrated knowledge of:

• State laws, rules, procedures, and regulations relevant to job requirements.

• Office practices and administrative procedures.

• Business or program terminology, spelling, punctuation, grammar, typing formats, and word processing techniques and procedures.

This position requires demonstrated skill in:

• Problem solving and critical thinking.
• Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.
• Using personal computers sufficient to enter and extract data from related systems and programs such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job.
• Managing multiple tasks and prioritizing competing assignments.
• Communicating technical information professionally and effectively, both verbally and in writing, with all levels of organizational staff and general public.
• Developing goals and objectives.
• Analyzing relevant data to reach conclusions.

This position requires the demonstrated ability to:

• Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.
• Maintain the confidentiality of sensitive information.
• Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.
• Manage and coordinate multiple tasks and priorities to meet necessary deadlines.
• Work both independently and as a team player.
• Take the initiative, accept new challenges, and adapt to changes.
• Take personal responsibility for completing assigned tasks and meeting established timelines.
• Offer positive and constructive ideas, encouragement, and support to other staff members, while upholding the agencys core values.

Military/Veteran Information

Military Employment Preference

Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.

To receive a military employment preference, you must submit the required documents, as applicable, with your application. See Military Employment Preference.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following:

OS, 641X, PERS, 86MO

Click or copy and paste the following link into your browser to access Military Crosswalk information:

Military Crosswalk for Occupational Category - Program Management

How to Apply

You may apply through CAPPS Agency Career Site or Work in Texas (WIT).

The following information is required with your submission. Your submission must include complete:

• Employment history (month and year)
• Duties and responsibilities
• Education
• Certifications
• Licenses
• Employment questions*

We may reject submissions that do not include all the required information.

• If you are applying through WIT, log into CAPPS Agency Career Site to access employment questions and review your submission.