Team Leader

About the Role:
CREMA WEST BOCA JH LLC is looking for an energetic and motivated Team Leader to join our growing team in Boca Raton, FL! This is an exciting opportunity to step into a leadership role where you'll inspire your team, drive results, and help create an exceptional experience for every customer. If you're passionate about people and thrive in a fast-paced environment, we want to hear from you!



Responsibilities:

• Lead, coach, and motivate team members to deliver outstanding service and performance
• Oversee daily operations and ensure smooth workflow during shifts
• Train new team members and support ongoing staff development
• Monitor team performance and provide real-time feedback and guidance
• Maintain quality standards, cleanliness, and operational procedures
• Resolve customer concerns quickly and professionally to ensure satisfaction
• Communicate goals, updates, and expectations clearly to the team

Requirements:

• Previous leadership or supervisory experience
• Strong communication, interpersonal, and team-building skills
• Ability to multitask and remain composed in a fast-paced environment
• Reliable, punctual, and highly organized with strong attention to detail
• Customer-focused mindset with a positive, can-do attitude
• Flexibility to work various shifts, including weekends and holidays
• Experience in food & beverage, retail, or hospitality is needed it
• Bilingual (English & Spanish) is a plus

About Us:
CREMA WEST BOCA JH LLC is a beloved destination in Boca Raton, FL, known for delivering a warm, welcoming experience that keeps customers coming back time and time again. We take pride in our high-quality offerings and the passionate team behind them. Our employees enjoy a supportive, team-oriented culture where hard work is recognized and growth opportunities are always on the horizon.