BOH/Kitchen Team Leader

Chick-fil-A Foxborough – Patriot Place

Experience Requirement — Read Carefully

Applications without prior leadership experience will not be considered.

A minimum of 2 years of food service leadership experience as a Kitchen Lead, Shift Lead, Crew Lead, Supervisor, Team Lead, or Assistant Manager is preferred.

About the Role

A Kitchen Team Leader is a hands-on operational leader responsible for driving kitchen execution, food safety, accountability, and measurable results.

At our Patriot Place location, strong kitchen leadership means preparing the team for everyday business and the unique demands of stadium events, concerts, and peak periods.

You are expected to be:

• A leader first: Lead with purpose, serve alongside your team, and take ownership of the shift.
• A standard-setter: Establish clear expectations and follow through consistently.
• A protector of culture: Build teamwork, coach respectfully, and address performance issues directly.
• A guardian of food safety and quality: Ensure every product is prepared correctly and served within established standards.

A Kitchen Team Leader understands that servant leadership includes hard conversations, consistent accountability, and disciplined execution of systems.

Systems & Accountability

Kitchen Team Leaders are responsible for implementing and enforcing:

• Chick-fil-A kitchen policies, recipes, and procedures
• Food safety, sanitation, and Operational Excellence standards
• Product quality, portioning, temperature, and holding-time requirements
• Opening, shift-transition, and closing checklists
• Equipment operation, care, and cleaning procedures
• A culture that supports Winning Hearts Every Day through consistent food quality and service

This includes:

• Completing and verifying required food safety checks and temperature logs
• Addressing and correcting unsafe practices immediately
• Documenting coaching and performance concerns promptly and accurately
• Following established progressive discipline procedures in partnership with senior leadership
• Tracking recurring issues and coaching toward measurable improvement
• Verifying that tasks are completed correctly
• Planning effective shifts using “Aces in Places”—placing team members where their strengths best support execution while creating opportunities for development

Consistent execution of systems is a core leadership responsibility.

Financial & Operational Ownership

Kitchen Team Leaders must understand and be accountable for:

• Kitchen labor deployment and productivity
• Food cost, portion control, and waste reduction
• Production planning based on sales volume and demand
• Inventory rotation, product availability, and proper storage
• Prep quantities and accurate handoffs between shifts
• Kitchen speed, order accuracy, and throughput
• The financial impact of overproduction, remakes, and missed procedures

You will be expected to balance speed and readiness with freshness, quality, and responsible production.

Leadership decisions directly impact:

• Food safety and guest experience
• Financial performance
• Team morale and kitchen culture
• Brand reputation

You will be expected to understand the numbers and adjust kitchen execution accordingly.

Position Type & Compensation

• Full-Time or Part-Time
• Starting at $18.00+ per hour; pay negotiable based on experience.
• Opening or closing availability required
• Health, dental, and vision benefits offered

Kitchen Team Leader Responsibilities

• Lead daily kitchen operations in a high-volume, fast-paced restaurant.
• Work confidently across kitchen positions and support production during peak hours.
• Plan shift deployment and adjust positions based on business needs and team strengths.
• Drive kitchen speed and accuracy to support Speed of Service, Sales, and Overall Guest Satisfaction goals.
• Maintain food safety, product quality, and cleanliness throughout the shift.
• Coordinate breading, cooking, assembly, and prep to maintain a steady production flow.
• Monitor holding times, temperatures, and product levels; correct issues immediately.
• Adjust production to demand while preventing unnecessary waste and overproduction.
• Communicate proactively with Front of House leaders about product needs, delays, special orders, and changing volume.
• Conduct clear, focused huddles that establish priorities and expectations.
• Execute and verify opening, closing, cleaning, and food safety checklists.
• Ensure proper product labeling, storage, rotation, and thawing procedures.
• Monitor equipment performance and promptly report maintenance concerns.
• Hold team members accountable to policies, procedures, and performance standards.
• Coach and develop team members across kitchen positions.
• Address performance concerns promptly and document follow-up.
• Complete shift handoffs that communicate prep needs, inventory concerns, staffing issues, and unfinished work.
• Serve as a key holder and complete assigned opening or closing responsibilities.

Qualifications & Requirements

• Prior leadership experience required
• 2 or more years of high-volume food service or kitchen experience preferred
• Experience leading teams through busy production periods
• Demonstrated ability to improve operational performance
• Strong understanding of food safety and sanitation practices
• Working knowledge of labor deployment, food cost, portion control, and waste
• Ability to plan production and adapt quickly to changing demand
• Confidence enforcing standards consistently and respectfully
• Strong communication, organization, and follow-through
• Ability to remain composed and make sound decisions under pressure
• Reliable transportation and dependable attendance
• Opening or closing availability
• Ability to thrive in a high-expectation, team-oriented environment

Preferred Qualifications

• 2 or more years of kitchen leadership experience in a Chick-fil-A restaurant
• Experience training and developing kitchen team members
• Experience with inventory, prep planning, and food safety assessments

About Chick-fil-A

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary

Starting at $18.00 per hour

Job Type

Full time, Part time