Team Leader

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. 

Position Type:

• Full-time and Part-time

Why Apply?

• Grow skills all employers look for. Challenge yourself to grow in leadership skills through opening and closing the restaurant, holding the keys, and setting the energy for everyone working with you.
• Learn from the best in the industry. Receive mentorship on how to grow in leading people and confident decision-making. Chick-fil-A has been ranked #1 on the Customer Satisfaction Index (or ACSI) for 11 years in a row for quick-service restaurants.
• Build skills that show up on a résumé. Get hands-on practice coaching performance, handling conflict, training new hires and running operations at high volume.
• Growth on purpose. We’ll help you set professional goals and work toward them, whether that’s moving up with us or building toward what’s next. Plus, get the opportunity to apply for our LEAD program—a springboard for corporate Chick-fil-A or becoming an operator.
• Scholarship opportunities if grad school or certifications are in your plans. Up to $25,000 annually.
• Sundays off, always. Plus flexible scheduling.
• Competitive pay: Over $19K-$21K annually for Part-time employees, $37K-$55K annually for Full-time employees.

Daily Duties:

• Lead in a high-volume, fast-paced restaurant and learn secrets that make Chick-fil-A the best
• Coach and develop team members, holding them to our standards of Operational Excellence and our Recipe for Service
• Train new hires and be the example they learn from
• Step in quickly when a guest needs something and make it right
• Open or close the restaurant, count drawers and finalize the day
• Support senior leadership in carrying out each day’s game plan

Some Additional Benefits Include:

• Free meals every shift. No more meal prepping or worrisome grocery bills.
• 401(k) with match. Save for retirement early. Plus, we'll help contribute.
• Paid Time Off. Doesn't matter whether you're Full or Part time. Get paid rest time.
• Catering discount and free family meal opportunities. Your friends and family will love that you work here too.
• Insurance. Most quick-service restaurants don't offer insurance—but we do. A very generous plan that can support you and your family including health, dental, and vision.
• Everyone started here. Over 90% of our leadership team had this exact position before they became directors, operators, or moved on to big corporate jobs. You can guarantee the people teaching and leading you know exactly what it's like starting as a Team Lead.

Qualifications and Requirements:

• Smile
• Ability to Create and Maintain Eye Contact
• Friendly communication skills
• Reliable transportation
• Ability to work in a fast-paced environment on your feet and lift 50 lbs
• Ability to work in all types of weather
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Desire to humbly grow in management skills
• Ability to work in a team environment with shared ownership and responsibility
• Demonstrate friendly, encouraging team player skills

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Type