Team Member

Position Type: Full-Time and Part-Time positions available

Position Overview

Join our team at Tommy’s Express Car Wash in Portage, WI! We’re looking for energetic and reliable Team Members who enjoy working in a fast-paced, guest-focused environment. Team Members play an essential role in delivering an outstanding express car wash experience through customer service, operations support, and site presentation.

What We Offer

• Health, Dental, Vision insurance (for qualified employees)
• Life and Disability insurance (for qualified employees)
• 401(k) with company match (for qualified employees)
• Paid time off (for qualified employees)
• Free car wash membership
• Training, learning, and development opportunities
• Opportunities for internal growth and advancement
• Fun, energetic, family-oriented work culture
• Nationwide brand presence

Position Responsibilities

• Customer Service: Greet & assist customers with a friendly attitude.
• Site Maintenance: Help maintain cleanliness and organization of the site and car wash.
• Basic Operations: Learn & assist with car wash operations & equipment usage.
• Team Collaboration: Work collaboratively with other team members & follow directions from supervisors.
• Customer Interaction: Engage with customers to ensure a pleasant experience.
• Learning and Growth: Take the opportunity to learn various aspects of car wash operation.
• Safety and Compliance: Adhere to safety guidelines and company policies.
• Promote express experience & memberships
• Become knowledgeable about Tommy’s Express app & be able to walk a customer through the sign-up process

Qualifications & Candidate Attributes

• Big smile, friendly demeanor, positive energy
• Excellent customer service skills with a focus on creating positive experience
• Highly reliable and punctual
• Energetic self-starter who thrives in a fast-paced environment (go-getter attitude)
• Team player with a customer-focused approach
• Comfortable with technology & able to adapt to new tools and systems

Position Type & Expected Hours

• Full-time roles typically work 30-40 hours per week
• Part-time roles typically work under 30 hours per week
• This position will require weekend and holiday availability

Work Environment

This position operates in a professional retail car wash environment. Team members may work both indoors and outdoors and are exposed to noise, water, weather conditions, and car wash equipment during operating hours (7:00am-9:00pm Monday through Sunday).

Physical Demands

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the team member must be able to:

• Able to work in a fast-paced environment
• Able to stand for up to 4 hours at a time
• Able to effectively communicate, detect, converse with, discern, convey, express oneself and exchange information
• Able to move equipment weighing up to 30-50 pounds.
• Able to work and commute in all weather conditions
• Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this position. Duties, responsibilities, and activities may change at any time with or without notice.

Following a conditional offer of employment, candidates may be required to complete a job-related background check in accordance with S&L Companies’ policy and applicable law.

Tommy's Express Car Wash is a national, high-tech, "soft-touch" automated car wash franchise known for fast, efficient, and environmentally conscious cleaning. They use specialized cloth and foam, utilize 40% less water than average, and offer an app-based membership club for unlimited washes

Salary

Starting at $16.00 per hour

Benefits

Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, 401(k), 401(k) matching, Employee discount

Job Type

Full time, Part time

Schedule

Weekend availability, Monday to Friday