Team Member

Compensation Range:

$16.00 - 17.00 per hour

Dave's Hot Chicken Team Member is responsible and accountable for performing specific tasks and duties assigned within the Restaurant including Guest Service, Food Prep, Restaurant Cleanliness and Teamwork. The Team Member will work productively in a fast-paced environment, maintain a fast speed of service, interact with Guests, work closely with other Team Members to complete tasks, follow all safety and security procedures, and conduct other duties assigned by the Restaurant Management Team.

Duties:

• Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities
• Abide by the rules and direction given by the Restaurant Management Team and refrain from insubordination
• Communicate to their immediate Supervisor when additional training guidance and practice is needed
• Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
• Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
• Work together with other Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
• Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed
• Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
• Ensure Restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
• Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
• Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
• Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs and effectively uses all products, supplies, and equipment facilities
• Are performance-oriented and performance driven; understand performance expectations and are aware of performance results

Requirements:

• Current student or high school diploma/GED preferred
• Must be at least 16 years old and fluent in English
• Flexibility to work nights, weekends, holidays, opening and closing shifts
• Ability to stand for long periods of time and work in a fast-paced environment
• Ability to bend and stoop and lift 50 – 75 lbs comfortably
• Ability to work in close quarters and around heat
• Positive attitude while conducting all duties
• Commitment to Guest satisfaction. Looks at Restaurant Operations from the Guest’s point of view
• Effective communicator with co-workers and the Restaurant Management Team
• Excellent organization, planning, time management, delegation, and problem-solving skills

Transportation & Accessibility:

• Must have reliable transportation to work
• Must have telephone or other reliable method of communicating with supervisor and co-workers

You are applying for work with a franchisee of Dave's Hot Chicken, not any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

In 2017, four childhood friends came up with a simple concept — take Nashville Hot Chicken and make it better than anyone else in America. With only a couple thousand dollars to their name, they boot-strapped a pop-up concept in a parking lot in East Hollywood serving a simple menu of tenders, sliders, fries, and kale slaw — they created a viral cult following with lines consistently over an hour long.
After 6 months of running the pop-up with long lines, the team took the plunge and opened their first physical store in January 2018 in a sleepy strip center in East Hollywood. Demand for their crave-able hot chicken exceeded all expectations and sales have grown every month since opening with consistently long lines throughout the day.
The co-founder, Dave, a chef trained in Thomas Keller’s Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends.

Salary

$16.00 - $17.00 per hour

Benefits

Tips, Flexible schedule, Health insurance, Dental insurance, Vision insurance, 401(k), Referral program, Employee discount, Paid training, Other

Job Type

Full time, Part time

Schedule

Day shift, Night shift, Holidays, Weekend availability