Teamcenter L1 Support Engineer | W2 Only | Multiple locations across the US.

Xlysi
  • Austin, Texas
  • Autofill and Review
10 days ago

Job Description

Teamcenter L1 Support Engineer Location's: Multiple locations across the US. Contract role. We are seeking an experienced Teamcenter L1 Support Engineer with 7+ years of experience in Teamcenter PLM support and application operations. The ideal candidate should possess strong functional knowledge of Teamcenter processes, excellent troubleshooting capabilities, and outstanding communication skills to effectively interact with business users and global stakeholders. The role involves incident management, user support, workflow monitoring, access administration, and coordination with L2/L3 teams to ensure timely issue resolution and SLA adherence. Candidates should have hands-on experience with Teamcenter RAC, BOM management, workflows, and ITSM tools such as ServiceNow. Prior experience supporting enterprise PLM environments and working in a customer-facing support role is highly preferred. Mandatory Skills: Teamcenter PLM Support Teamcenter Rich Client (RAC) BOM & Change Management Workflow Monitoring & Troubleshooting User & Access Management ServiceNow / ITSM Tools Incident & Problem Management Basic SQL & Linux/Windows Administration Excellent Communication & Stakeholder Management Skills Strong Functional Understanding of Teamcenter Business Processes Desired Skills: Active Workspace (AWC) Teamcenter Administration ITIL Foundation Batch Job Monitoring Exposure to Manufacturing/Engineering Change Processes Experience supporting global users and business teams

Numbers & Facts

LocationAustin, Texas

Skills

  • Bill of Materials (BOM)unmatched
  • Business Processesunmatched
  • Business Skillsunmatched
  • Change Managementunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Service Evaluationunmatched
  • Engineering Change Managementunmatched
  • IT Service Management (ITSM)unmatched
  • ITIL (IT Infrastructure Library)unmatched
  • Identify Issuesunmatched
  • Incident Managementunmatched
  • International Businessunmatched
  • Linux Administrationunmatched
  • Manufacturingunmatched
  • Microsoft Windows System Administrationunmatched
  • Operational Supportunmatched
  • Problem Solving Skillsunmatched
  • Product Lifecycle Managementunmatched
  • SQL (Structured Query Language)unmatched
  • Service Level Agreement (SLA)unmatched
  • ServiceNowunmatched
  • Teamcenterunmatched
  • Technical Supportunmatched
  • Time Managementunmatched

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