Technical Analyst - AV Technologies

Technical Analyst - AV Technologies

Location: New York, NY

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 6 months (with potential for extension)
• Pay Rate: $40.00 $45.00 / Hour (USD)
• Shift / Schedule: 40 hours/week, flexible hours Monday to Friday depending on event that day; 8-hour shifts
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

We're on a mission to build the relationship-focused bank of the future and we're looking for the passionate collaborators, innovators, advisors, and leaders who can get us there. Our distinct culture is built on a shared commitment to do what's right for our clients, our people, and our communities, and we strive for excellence in everything we do. Because life at CIBC is not only what you do, but how you do it.

You will be joining CIBC's Technology & Operations group. We're looking for an experienced Audio Visual (AV) Systems engineer that will manage CIBC's complex AV Environment. The successful candidate will be responsible for the delivery of AV technology in support of all CIBC businesses and customers. Deliver world class solutions in support of business strategies, through a combination of in-house systems development and working with leading technology partners. Responsible for the day-to-day operational management of the AV Technology organization, focusing on an integrated approach to operations, service delivery, planning and the processes supporting CIBC.

Key Responsibilities

Subject Matter Expertise

• Act as an Engineer and SME in the AV space; industry experience and knowledge of various technologies will be used to provide incident resolution, solution design, and continuous improvement opportunities
• Knowledge of legacy equipment, while an asset, won't be as important as knowledge of modern technologies such as Biamp, Crestron, Evertz, and Dante

Vendor and Service Governance

• Ensure policies and standards are adhered to throughout the lifecycle of the product or service
• Conduct routine vendor operational governance management

Strategy & Roadmap

• Provide engineering consultation and leadership for various solutions aimed at strengthening and maturing enterprise voice services, including service lifecycle management, currency, and optimizations

Must-Have Requirements

• 3-5 years of AV experience (Audio Visual) - Crestron/Flex, Evertz, SurfaceHubs, Dante, Biamp, IPTV
• Technical Experience with UC Technologies: Office 365, SKYPE, Cisco Voice, TEAMs
• Familiarity with Network Technologies: Wi-Fi, Power over Ethernet, Firewall/Security appl.
• Familiarity with Smart Building Technologies: Wayfinding, Room Bookings, building Control

Nice-to-Have Requirements

• Mobile experience and support
• Trade floor knowledge
• General desktop support
• Must be able to work nicely with clients

Required Skills

• Values matter to you: you bring your real self to work and live core values trust, teamwork, and accountability
• You put clients first: you engage with purpose to find the right solutions and go the extra mile, because it's the right thing to do
• Experience or knowledge in: Crestron/Flex, Evertz, Haivision, Robin, EMS
• Experience or knowledge in: Microsoft Surface Hubs
• Experience or knowledge in: Dante, Biamp DSP
• Experience or knowledge in: IPTV
• Experience or knowledge in: Headsets, Webcams, Speakers, Assisted Listening
• Experience or knowledge in: Cisco Networking ideally with the Catalyst series
• Broadcast technologies (nice to have)
• You're passionate about people: you find meaning in relationships, and surround yourself with a diverse network of partners; you build trust through respect and authenticity
• You look beyond the moment: you make decisions and take actions that will make a difference today and tomorrow; you proactively seek new opportunities to define what's possible
• You understand that success is in the details: you notice things that others don't; your critical thinking skills help to inform your decision making
• You're digitally savvy: you seek out innovative solutions and embrace evolving technologies; you can easily adapt to new tools and trends
• Attention to detail
• Good work ethic
• Ability to work under pressure
• Patience

Education Requirements

• Engineering Diploma/Degree in a discipline relevant to the demands of the position
• Certifications: AQAV9000, Crestron, Evertz, Cisco Networking, Dante are ideal
• Preference will be given to candidates with AQAV9000 CQD or CQT certification

Required Experience

• 3 5 years of experience in AV technologies

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• Interview process: 1 round via MS Teams with the hiring managers; duration between 30 60 minutes
• Potential for overtime
• Strong possibility of the role converting to full time in the next year

About the Client

This client is a leading financial services and banking institution operating across major North American markets, providing trading and capital markets services to both private and enterprise clients. The organization employs thousands of professionals including technology analysts, engineers, business analysts, and capital markets specialists who collaborate across enterprise-level infrastructure and operations teams. With a diverse and inclusive culture built on trust, teamwork, and accountability, this institution consistently ranks among the top financial organizations in North America and supports hundreds of internal stakeholders across its technology and operations divisions.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-17087 Industry: Data & Analytics

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