Technical Application Engineer

Job Title: Technical Application Engineer

Reports to: Technical Support Manager, Product Management

Position Summary: We are seeking a customer-focused Technical Application Engineer to train internal teams and external customers on the application, installation, operation, and use of Dresser Measurement products. This role partners with Technical Services, Manufacturing, Engineering, and Product Management to support Voice of the Customer initiatives, new product development, product testing, literature development, and product training. The Technical Application Engineer helps ensure clear communication, successful product implementation, and timely product launches.

Key Responsibilities

• Train customers and internal teams on mechanical and electronic gas measurement products (classroom and hands-on).
• Provide technical support to global sales, distributors, and field teams.
• Troubleshoot product issues using root-cause analysis and participate in company problem-solving activities.
• Develop and maintain customer specifications, manuals, technical sheets, Product Update Notifications, and training materials.
• Review RFP/RFQ technical specifications and prepare technical exceptions for quotes.
• Assist Engineering with documentation for certifications/approvals (e.g., CSA, Measurement Canada).
• Support product launches by preparing technical specs, presentations, and training seminars.
• Represent the company at industry trade shows and measurement schools; deliver presentations and hands-on classes.
• Collect and analyze Voice of the Customer feedback to identify market and product opportunities.
• Support execution of the company's annual Goal Deployment Plan.

Minimum Qualifications

• Bachelor's degree in Industrial, Mechanical, Electrical, or related Engineering discipline from an accredited university.
• 0-3 years' combined experience in product/project management or marketing to the gas industry (entry to early-career).
• Willingness to travel ~30% (domestic and international).
• Proficiency with MS Office (Outlook, Excel, Word, PowerPoint). Power BI experience is a plus.
• Strong verbal and written communication skills; experience delivering presentations and training.
• Technical writing experience and aptitude for both electronic and mechanical systems.
• Strong analytical and problem-solving skills.

Preferred

• Experience working with gas measurement products or in related industry environments.
• Familiarity with regulatory certification processes and quality management systems.

Dresser is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.