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Technical Business Analyst -– NY ( Hybrid 3 days onsite)

Georgia Tek Systems
  • NJ, NJ
    1 day ago

    Job Description

    Job Title: Technical Business Analyst – Employee Communications Surveillance (ECOMMS)
    Location: New York, NY (Hybrid – 3 days onsite)


    Role Overview
    We are seeking a Technical Business Analyst (TBA) / SME with strong experience in Employee Communications Surveillance (ECOMMS) platforms such as Smarsh Enterprise Conduct or similar surveillance tools. The ideal candidate will act as a bridge between business stakeholders and engineering teams, translating business requirements into detailed technical specifications while also contributing as a subject matter expert in communication surveillance systems.
    This role requires a blend of business analysis expertise, technical knowledge, and domain understanding of compliance surveillance systems.

    key Responsibilities
    • Act as a Business Analyst and SME for Employee Communications Surveillance (ECOMMS) systems.
    • Gather, analyze, and document high-level business requirements and translate them into detailed functional and testable specifications.
    • Collaborate with stakeholders to define surveillance controls, compliance rules, and monitoring requirements.
    • Work closely with development teams in an Agile environment to support design, development, and delivery of surveillance solutions.
    • Serve as a liaison between business units, compliance teams, and IT delivery teams across all phases of the SDLC.
    • Perform feasibility analysis, define project scope, prioritize deliverables, and recommend alternative solutions where necessary.
    • Support product definition, testing, deployment, and post-production validation.
    • Act as an SME for system behavior, data interpretation, and surveillance workflows.
    • Write Behavior-Driven Development (BDD) test cases to support QA and UAT processes.
    • Support tuning and validation of surveillance rules and NLP-based monitoring models used in ECOMMS platforms.
    Required Skills & Qualifications
    • 3–5+ years of experience in Business Analysis within software development projects.
    • Strong experience with Employee Communications Surveillance (ECOMMS) tools such as Smarsh Enterprise Conduct or similar platforms.
    • Strong SQL and data analysis skills.
    • Working knowledge of programming languages such as Python, Java, or Scala (preferred).
    • Experience in requirements gathering, process design, and use case documentation.
    • Exposure to testing or tuning Natural Language Processing (NLP) models in compliance/surveillance environments.
    • Strong analytical and problem-solving abilities.
    • Excellent verbal and written communication skills.
    • Ability to work effectively with cross-functional teams including Business, Compliance, QA, and Engineering.
    • Experience working in an Agile/Scrum environment.
    Preferred Skills
    • Experience in financial services or regulated industry surveillance systems.
    • Familiarity with compliance monitoring, eDiscovery, or communication surveillance workflows.
    • Knowledge of machine learning/NLP concepts used in compliance monitoring systems.

    Numbers & Facts

    LocationNJ, NJ

    Skills

    • Acceptance Testingunmatched
    • Agile Programming Methodologiesunmatched
    • Analysis Skillsunmatched
    • Behavior Driven Development (BDD)unmatched
    • Bridge Buildingunmatched
    • Business Analysisunmatched
    • Communication Skillsunmatched
    • Cross-Functionalunmatched
    • Data Analysisunmatched
    • Documentationunmatched
    • Establish Prioritiesunmatched
    • Feasibility Analysisunmatched
    • Financial Servicesunmatched
    • Javaunmatched
    • Machine Learningunmatched
    • Maintain Complianceunmatched
    • Natural Language Processing (NLP)unmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Product Supportunmatched
    • Product Testingunmatched
    • Programming Languagesunmatched
    • Python Programming/Scripting Languageunmatched
    • Quality Assuranceunmatched
    • Quality Assurance Methodologyunmatched
    • Requirements Managementunmatched
    • SQL (Structured Query Language)unmatched
    • Scala Programming Languageunmatched
    • Scrum Project Management and Software Developmentunmatched
    • Software Developmentunmatched
    • Software Development Lifecycle (SDLC)unmatched
    • Surveillanceunmatched
    • Team Playerunmatched
    • Technical Deliveryunmatched
    • Test Caseunmatched
    • Use Casesunmatched
    • Writing Skillsunmatched

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