Technical Business Analyst

JOB DESCRIPTION:
Role Name Technical Business Analyst - B2/C1 - St. Louis
Location: St. Louis.
Possible 3 Month CTH

About the Role:
We are looking for a Technical Business Systems Analyst who can bridge the gap between business stakeholders and technical teams in a modern, cloud-based environment. You will work closely with product owners, architects, tech leads, and developers to translate business needs into clear technical requirements, support defect troubleshooting, drive root cause analysis, and help deliver high-quality solutions leveraging AWS, microservices, and AI technologies.

Key Responsibilities:

Requirements & Analysis:

· Analyze, and understand business requirements, use cases, and user stories.

· Understand and able to translate business needs into functional and non-functional specifications for development teams.

· Partner with Tier 1, product owners and business stakeholders to prioritize defects and clarify scope.

Technical Collaboration:

· Work closely with tech leads, solution architects, and engineering teams to design solutions aligned with enterprise architecture and standards.

· Understand and interpret system designs, data flows, integration patterns, and microservices-based architectures.

· Serve as a liaison between business and technology, ensuring shared understanding and alignment.

### Defect Management & RCA

· Support defect triage, troubleshooting, and impact analysis across multiple systems.

· Reproduce and validate defects in lower environments; collaborate with developers on fixes.

· Lead and document root cause analysis (RCA) for incidents and defects; drive follow-up actions and improvements.

Systems & Data Analysis

· Use Splunk and other observability tools to analyze logs, performance metrics, and events.

· Work with REST APIs and SOAP services to understand integrations, dependencies, and data flows.

· Write and run SQL queries to investigate data issues, validate transformations, and support reporting/analytics.

· Collaborate on solutions that leverage AWS services and microservices-based components.

AI & Emerging Technologies

· Partner with technical teams to identify and refine use cases for AI/ML and intelligent automation.

· Contribute to requirements and evaluation of AI-driven features (e.g., recommendations, anomaly detection, chatbots, predictive analytics).

Governance & Documentation

· Maintain high-quality documentation: process flows, data mappings, interface specs, and user guides.

· Contribute to best practices, standards, and reusable patterns for requirements and analysis.

Required Qualifications:
· Proven experience as a Business Systems Analyst, Systems Analyst, or similar role in a technology-driven environment.

· Hands-on experience in environments leveraging:

· AWS (e.g., Lambda, S3, API Gateway, RDS, or similar services)

· Microservices architectures and distributed systems

· Splunk or comparable log/monitoring tools

· REST APIs and SOAP-based web services

· Strong SQL skills for data analysis and validation.

· Demonstrated experience with defect troubleshooting, incident analysis, and root cause analysis.

· Ability to work closely with technical leads, architects, developers, and QA teams.

· Excellent communication skills, with the ability to translate complex technical topics into clear business language and vice versa.

## Preferred Qualifications

· Exposure to AI/ML technologies or AI-powered products (e.g., NLP, predictive models, recommendation engines).

· Experience in [your industry—e.g., finance, healthcare, retail, etc.].

· Familiarity with agile methodologies (Scrum, Kanban) and tools (Jira, Confluence, etc.).

· Background in data integration, ETL/ELT, or analytics platforms.

Soft Skills:

· Strong analytical and problem-solving abilities with attention to detail.

· Comfortable facilitating workshops, walkthroughs, and cross-functional discussions.

· Proactive, collaborative, and able to work in a fast-paced, evolving environment.