Technical Consultant

Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2,500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology.

At Aderant, the “A” is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our core values and reminds us that to achieve success, every day must start with the “A”. We bring the “A” to life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work – ideas, experience, and passion – to drive our mission forward.

Our people are our strength.

As a Technical Consultant at Aderant, you will play a critical role in implementing, configuring, and supporting our enterprise legal software solutions for law firms and professional services organizations. This role requires technical expertise, problem-solving abilities, and a client-focused mindset to ensure successful solution delivery and ongoing system optimization.

Key Responsibilities

• Implementation & Configuration
  • Deploy and configure Aderant products (e.g., Expert, ATO, CompuLaw etc.) to meet client requirements.
  • Work closely with business analysts and project managers to translate functional specifications into technical solutions.
  • Perform system installations, upgrades, integrations, and customizations.
• Client Engagement
  • Act as a technical liaison between clients and internal teams.
  • Provide guidance, best practices, and training to ensure clients maximize value from Aderant solutions.
  • Troubleshoot and resolve client-reported issues in a timely manner.
• Support & Maintenance
  • Provide post-implementation support and ongoing system maintenance.
  • Identify and escalate complex issues to senior consultants or product engineering teams.
  • Ensure compliance with security and data protection standards.

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).
• Technical Skills:
  • SQL development and database administration experience.
  • Familiarity with .NET, C#, XML, Web Services, and scripting languages (PowerShell, Python, etc.).
  • Knowledge of ERP/financial systems, preferably in the legal or professional services sector.
  • Experience with reporting tools (SSRS, Power BI, Crystal Reports).
  • Familiarity with Azure, cloud platforms, or SaaS environments is a plus.
• Soft Skills:
  • Excellent problem-solving, analytical, and communication skills.
  • Strong customer-service orientation with the ability to manage client expectations.
  • Ability to work independently and as part of a global, distributed team.
  • Project management or consulting experience is an advantage.