Technical Delivery Coordinator

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Technical Delivery Coordinator

Job Category: Financial Services

Job Location:San Francisco, CA; San Ramon, CA

Senior Consultant, Investment Operations

About Our Firm:

Granite Solutions Groupe provides financial services decision makers with people and solutions that deliver. Our clients count on us to deliver the right talent at the right time to achieve critical business results. We leverage our industry knowledge and passion for client priorities to deliver human capital solutions.

GSG was founded in 1998 as a consulting firm delivering project management and technology solutions for the financial services industry. GSG now has a global presence, with team members deployed across the U.S. at Fortune 1000 companies and high-performing Fintech firms.

High-caliber consultants are the face of GSG at our client organizations and offices. We value the deep relationships we have with our consultants that enable us to place them in roles where their skills will have an immediate impact. The GSG consulting team is comprised of diverse, experienced, driven, and dynamic contributors who excel at getting things done.

About the Opportunity:

The Technical Delivery Coordinator plays a key role in ensuring the seamless execution of business-as-usual and project-related activities across Investment Operations Technology. This role combines investment operations domain knowledge with technical acumen to drive efficient issue resolution, coordinate cross-functional delivery, and maintain operational rigor. The ideal candidate is highly organized, proactive, and able to operate effectively in a fast-paced, data-driven environment.

Responsibilities:

• Serve as the first point of contact for techno-functional triage of Data issues, leveraging domain and system knowledge to diagnose, route, and coordinate resolution.
• Own end-to-end issue lifecycle management, ensuring timely resolution and adherence to SLA commitments.
• Proactively identify and escalate high-priority or time-sensitive items (e.g., same-day deliverables) to maintain delivery focus.

Stakeholder Communication & Alignment

• Provide clear, timely updates to stakeholders and manage escalations effectively.
• Act as a liaison between Investment Operations, Technology teams, and dependent systems to ensure alignment and transparency.
• Support strong partnership with Ops and Tech managers to drive coordinated outcomes.

Team Operations & Cadence Management

• Lead daily end-of-day checkpoints/standups to review progress, surface blockers, and align on next-day priorities.
• Lead sprint planning sessions and facilitate Scrum ceremonies across multiple data engineering workstreams.
• Plan and facilitate monthly team meetings, including agenda development, logistics coordination, and documentation of key decisions and action items.

JIRA Governance & Backlog Management

• Enforce JIRA standards, ensuring tickets are accurately created with required fields and aligned to defined workflows.
• Manage and prioritize Data Engineering backlog, including ongoing grooming, task allocation, and support for ad hoc analysis tied to enterprise initiatives.
• Drive improved visibility and throughput by reducing bottlenecks and ensuring work is appropriately sequenced.

Reporting & Continuous Improvement

• Develop and maintain operational dashboards, track KPIs, and provide actionable insights to leadership on a weekly basis.
• Identify and drive process improvement opportunities to enhance efficiency, quality, and scalability of Data Engineering delivery operations.

Requirements:

• 10+ years of experience supporting project delivery within capital markets, preferably in a buy-side asset management environment.
• Strong understanding of investment operations workflows, including account structures, product hierarchies, and performance measurement.
• Proficiency in OraclSQL with the ability to independently analyze data and support issue resolution.
• Strong analytical and problem-solving capabilities, with the ability to perform under tight timelines.
• Excellent communication and stakeholder management skills, including experience handling escalations.
• Proven ability to operate effectively in collaborative, fast-paced environments.

Employee Benefits:

GSG is excited to offer its consultants excellent compensation and a robust option of benefits which include comprehensive medical, dental, vision and prescription coverage. You will receive company-paid life insurance. In addition, we hope you will take advantage of eligible commuter benefits-like paying for work-related public transit and parking with pre-tax dollars. Save for your retirement with pre-tax contributions that go directly into your 401K. We also care about your pets with several options for pet insurance, discount card and prescriptions.

GSG's Commitment to Diversity:

As a diverse-owned business, GSG is committed to creating a diverse workforce, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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(415) 963-3999

26565 Agoura Road, #58

Calabasas, CA 91302

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