Technical Inside Sales Representative

Technical Inside Sales Representative

Location: Tri State Valve & Instrument Warrendale, PA
Schedule: Onsite | Monday–Friday, 8:00 AM – 5:00 PM (Overtime as needed)

About Bray International

Founded in 1986, Bray International is a global leader in industrial valves, actuators, and control products. With customers in more than 40 countries and solutions serving over 12 industries, Bray delivers innovative, high-performance flow control systems built on precision, reliability, and value.

As a privately held company with nearly four decades of engineered excellence, Bray combines the stability of an established organization with the agility and entrepreneurial spirit of a growing global manufacturer. Our reputation is built on quality products, exceptional service, and a culture that puts people—employees, customers, and partners—at the center of everything we do.

Our vision is simple: to be the most respected and successful valve, actuator, and controls company in the world.

Position Overview

The Technical Inside Sales Representative (ISR) is the primary point of contact for assigned customer accounts and plays a vital role in delivering an exceptional customer experience.

In this position, you will manage customer communications, process orders, provide technical support, and coordinate with internal departments to ensure timely and accurate service. You’ll receive comprehensive training on Bray’s products, systems, and processes while working alongside a collaborative and results-driven team.

This is an excellent opportunity for someone who thrives in a fast-paced industrial environment, enjoys building relationships, and wants to grow within a stable, global organization.

Key Responsibilities

• Serve as the main point of contact for assigned customer accounts
• Process and manage sales orders with accuracy and efficiency
• Respond promptly to customer inquiries regarding products, pricing, lead times, and technical specifications
• Collaborate with engineering, production, and logistics teams to provide updates and expediting support
• Interpret technical information and assist customers with product selection
• Resolve issues quickly with a customer-first mindset
• Maintain accurate documentation and account records

What We’re Looking For

Experience & Skills

• 2–5 years of inside sales or customer service experience in an industrial or manufacturing environment
• Experience with valves, actuators, or flow control products preferred
• Strong mechanical aptitude and ability to interpret technical information
• Excellent written and verbal communication skills
• Strong relationship-building abilities (phone, email, and virtual communication)
• Proficiency in Microsoft Excel, Word, and general business systems
• Experience with ERP/MRP systems preferred
• Highly organized with strong attention to detail

Education

• High School Diploma or GED required

Sponsorship is not available for this role. Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligible

As a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug-Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the federal Controlled Substances Act, which includes marijuana.  This requirement applies regardless of state or local marijuana/cannabis laws.

Why Work for Us?

At Bray International, we are the leading provider of industrial valves, actuators, and related control products, renowned for our innovative flow control solutions worldwide. Joining our team means becoming part of a company that values excellence, integrity, and collaboration.

What We Offer:

• Competitive Pay Plans
• Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
• • Medical, dental, vision, and life insurance
  • Paid holidays and vacation
  • 401(k) plan with matching contributions
• Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
• Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
• An Exceptional Company Culture: Bray is a Privately-owned and operated business with over 30 Years of Engineered Excellence

Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!