Technical Instructor (CAT/ Diesel Engine / Heavy Equipment/ English / Spanish)

Gatesource Hr
  • San Juan, Puerto Rico
  • Autofill and Review
30+ days ago

Job Description

GateSource HR is partnering with an industry leader, distributor of premium brands for the construction, marine and power industry in the Caribbean.

​

To support its growth, we are looking for Technical Instructor

Responsibilities:

  • Address technical queries frominternal and external customers promptly, offering clear and conciseresolutions to product-related issues.
  • Collaborate with technicians throughout therepair process, ensuring timely, cost-effective, and high-quality repairs.
  • Travel to customer job sites or service shops asrequired, providing on-site troubleshooting expertise and advice for technicalchallenges.
  • Develop and conduct training sessions fortechnicians, focusing on various components and systems to enhance their skillsand knowledge.
  • Prepare reports and maintain accurate records,including class attendance rolls and detailed training activity reports.
  • Stay updated on industry developments byactively participating in conferences, seminars, and training sessions.Integrate newfound-knowledge into training programs to ensure relevance andeffectiveness.
  • Undertake any other duties as assigned,contributing to the overall efficiency and success of the team.

Requirements

  • 2-year Technical Degree with emphasis on Diesel Engine or Earth moving Repair or equivalent
  • 5 years of experience as a heavy equipment technician at a CAT dealer.
  • 5 years of experience as a Field Service technician  
  • Previous training/teaching experience.
  • Must be fully bilingual.
  • Must have a solid understanding of applied failure analysis. Must be able to organize and write procedures in a logical/methodical manner. Strong computer skills in SISWeb and Microsoft products. Strong computer skills in Dealer Business Systems (DBS)]

Numbers & Facts

LocationSan Juan, Puerto Rico

Skills

  • Animal Trainingunmatched
  • Business Solutionsunmatched
  • Computer Skillsunmatched
  • Conferencesunmatched
  • Constructionunmatched
  • Diesel Engineunmatched
  • Earthmoving/Earthworksunmatched
  • English Languageunmatched
  • Failure Analysisunmatched
  • Heavy Equipment/Vehiclesunmatched
  • Identify Issuesunmatched
  • Microsoft Product Familyunmatched
  • Multilingualunmatched
  • On Site Supportunmatched
  • Procedure Developmentunmatched
  • Record Keepingunmatched
  • Reporting Skillsunmatched
  • Spanish Languageunmatched
  • Technical Trainingunmatched
  • Time Managementunmatched
  • Training Programunmatched
  • Training/Teachingunmatched
  • Willing to Travelunmatched

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