Technical Lead & Architect -Salesforce Order Management (OMS)

Senior or lead engineer on the Salesforce platform, with Apex, Lightning Web Components and Flow at scale. Typically 7+ years in engineering and 4+ on Salesforce. Experience designing and supporting order or commerce workflows in production, including owning them after launch. Proven experience designing order management or commerce integrations with e-commerce, ERP, warehouse or logistics systems. Integration design: REST APIs, asynchronous and event-driven processing (Platform Events, batch and scheduled jobs), error handling, retries, idempotency and reconciliation. Experience with middleware platforms such as MuleSoft, Oracle Integration Cloud or equivalent. Design within platform constraints: governor limits, bulkification and scalable data design. Solid grasp of the Salesforce security model: sharing, CRUD and FLS enforcement, and permission set design. Experience leading technical direction and developing engineers. Formal management experience is not required. Experience directing delivery partner or systems integrator teams on Salesforce. Operational experience: monitoring, incident management, root-cause analysis and release governance. Daily hands-on use of AI coding assistants (for example GitHub Copilot, Claude, Cursor or Agentforce for Developers), with sound judgement about when AI output cannot be trusted. Clear written and verbal communication with technical and business audiences. Strongly preferred: Hands-on Salesforce Order Management (SFOM) experience. This is a specialized area, so deep order or commerce integration experience on another platform is also welcome. Copado or a comparable Salesforce DevOps tool, automated testing, and release and rollback management. Experience in a SOX-controlled or similarly regulated environment. Multi-region or multi-country commerce rollouts. Growing engineers from mid-level towards senior. Setting AI usage standards for a team, including data-handling rules, review expectations, and ways to measure delivery impact. Nice to have: Salesforce certifications such as Platform Developer II, Order Management Accredited Professional, or an Architect credential. Familiarity with Agentforce, for working with the Service Cloud team on AI-assisted customer service. Service Cloud touchpoints: Care agents in Service Cloud depend on order and fulfilment data, so this role shares scope with the Service Cloud role. Define the order, fulfilment, return and warranty data that Service Cloud agents need, and the integration contract for it, with the Service Cloud tech lead. Agree how order status changes reach customer care, and how failed updates are surfaced to agents. Coordinate releases, since both teams share one codebase and release pipeline. Where Agentforce supports customer service, work with the Service Cloud team on the order data it uses.

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Background Check : No

Drug Screen : No